[bookport] Re: Can't connect

  • From: "DOC" <TALMIDIM@xxxxxxxxxxxxxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Mon, 27 Feb 2006 08:19:09 -0700

Can you see it in windows explorer?
----- Original Message -----
From: "mickey" <micka@xxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Monday, February 27, 2006 7:40 AM
Subject: [bookport] Re: Can't connect


> Hi, Pamela.  I reformatted last night. Do I have to reinstall the software
> then? I still can't connect.
>
> Thanks for the help. A day without a Bookport is nearly as catastrophic as
a
> day without oxygen. Not really, but . . .
>
> Thanks.
>
> Mickey
>
> ----- Original Message -----
> From: "PAMELA RADER" <PRADER@xxxxxxx>
> To: <bookport@xxxxxxxxxxxxx>
> Sent: Monday, February 27, 2006 8:22 AM
> Subject: [bookport] Re: Can't connect
>
>
> > Mickey:
> >
> > If a Reset with 2 plus b doesn't help, then try reformatting the flash
> > card, with 1 plus 3 plus d plus f. If you don't want to reformat that
> > card, then use another card for the update. However, you still won't be
> > able to connect with that card, unless you reformat.
> >
> >
> >
> > Pamela Rader, TECHNICAL SUPPORT
> > American Printing House For The Blind
> > 1839 Frankfort Ave.
> > Louisville, KY  40206
> >
> > PHONE:  1-800-223-1839, Ext. 307
> >
> >
> >>>> micka@xxxxxxxxxx 02/26/06 02:51AM >>>
> > Hi.  The computer doesn't recognize the bookport. I was going to update
> > to
> > the new beta, but the computer insists the bookport is not connected.
> > The
> > batteries are at 54%, I tried another USB cable, I tried different USB
> >
> > ports. I disconnected the batteries and reinstalled them.
> >
> > Any suggestions?
> >
> > Thanks.
> >
> > Mickey
> >
> >
> >
>
>
>
>
> --
> No virus found in this incoming message.
> Checked by AVG Free Edition.
> Version: 7.1.375 / Virus Database: 268.1.0/269 - Release Date: 2/24/2006
>
>


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