Another thing to consider is that this list, being the BookPort list, gets
a large amount of its traffic from people who are having problems with
their BookPorts. No one writes to a list and says, "I just love this
product, I've never had a problem with it." <Grin.> So, I'll do just
that. <Smiles>
I've had my BP for almost three years and have never experienced any of
these problems. It does need the occasional reset, but it's never crashed
for 24 hours, and it's never had to go back to APH for repair. I love my
BookPort, wouldn't know what to do without it!
Sarah
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of emai7s
Sent: Thursday, February 23, 2006 11:50 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Book Port not working/ warranty
Don't get me wrong, I love my new BP. I've just noticed a
lot of complaints on here about BP's going bad and having to
resort to taking batteries and cards out for a day or sending
back for repairs. Is this just a few people this is
happening to or is it really an issue?
Well, it's happened to me three times in about 18 months, so it's a
serious issue as far as I am concerned.
But APH warranty support is great - they really stand behind their
products. If your Book Port does fail, I'm sure APH will do their best to
get you up and running again as quickly as possible. So you certainly
don't have to worry about being left high and dry with a broken Book Port.
Peter
