[bookport] Re: Book Port not working/ warranty
- From: "Sarah Cranston" <cranston.sarah@xxxxxxxxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Thu, 23 Feb 2006 11:57:34 -0600
Another thing to consider is that this list, being the BookPort list, gets a
large amount of its traffic from people who are having problems with their
BookPorts. No one writes to a list and says, "I just love this product, I've
never had a problem with it." <Grin.> So, I'll do just that. <Smiles>
I've had my BP for almost three years and have never experienced any of these
problems. It does need the occasional reset, but it's never crashed for 24
hours, and it's never had to go back to APH for repair. I love my BookPort,
wouldn't know what to do without it!
Sarah
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of emai7s
Sent: Thursday, February 23, 2006 11:50 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Book Port not working/ warranty
> Don't get me wrong, I love my new BP. I've just noticed a
> lot of complaints on here about BP's going bad and having to
> resort to taking batteries and cards out for a day or sending
> back for repairs. Is this just a few people this is
> happening to or is it really an issue?
Well, it's happened to me three times in about 18 months, so it's a serious
issue as far as I am concerned.
But APH warranty support is great - they really stand behind their products. If
your Book Port does fail, I'm sure APH will do their best to get you up and
running again as quickly as possible. So you certainly don't have to worry
about being left high and dry with a broken Book Port.
Peter
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