[bookport] Re: Book Port not working/ warranty
- From: "Richard Ring" <ring.richard@xxxxxxxxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Thu, 23 Feb 2006 12:03:05 -0600
One of the problems with being subscribed to a mailing list is that
you're going to hear about a few people who have experienced problems
with whatever that mailing list pertains to.
I can speak for myself and many others who have never experienced a
serious problem with the Bookport.
I've owned mine for over two years, received it on August 13, 2003.
There is even another factor to consider. All who own bookports are not
subscribed to, or contributing to this list.
This mailing list is a subset of all Bookport owners.
Therefore, I don't think that it is fair to conclude that the majority
of Bookport owners are experiencing problems.
When I say problems, I mean problems that either force them to remove
all batteries and cards for a day or that result in having Bookports
returned for service.
Bugs in firmware are another matter. There will always be small
glitches with just about any computer device or piece of software.
Windows has bugs, quite a number of them, but I don't think that this
fact means that computers running this operating system should not be
purchased.
Just my thoughts.
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of emai7s
Sent: Thursday, February 23, 2006 11:50 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Book Port not working/ warranty
> Don't get me wrong, I love my new BP. I've just noticed a
> lot of complaints on here about BP's going bad and having to
> resort to taking batteries and cards out for a day or sending
> back for repairs. Is this just a few people this is
> happening to or is it really an issue?
Well, it's happened to me three times in about 18 months, so it's a
serious issue as far as I am concerned.
But APH warranty support is great - they really stand behind their
products. If your Book Port does fail, I'm sure APH will do their best
to get you up and running again as quickly as possible. So you certainly
don't have to worry about being left high and dry with a broken Book
Port.
Peter
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