Hmm, Sounds like the dreaded folder issue. Do you know what folder you're in on the card? Of course, having formatted the card you'd have to resend the files. If you've done all that does it still say no files? You hit the star plus zero keys to back out of the folder you're in and the zero plus pound keys to go into a folder. Make sure you're not stuck in a folder that has nothing in it. Lou ----- Original Message ----- From: Amanda Burt To: bookport@xxxxxxxxxxxxx Sent: Thursday, February 23, 2006 5:52 PM Subject: [bookport] Bookport not working. I have had my bookport for a w eek now and have transfered files on it. After about a few hours, when I go through the files, it tells me that I have no files. I have formatted the card twice, taken the bateries out and still it does it. I wonder if it is the card that is not working. I really don't want to send the bookport back. From Amanda.