Rick: To clarify, you don't have to wait for shutdown after stopping an audio file, unless the speech is distorted or silent. If you don't want to wait, just press 2 twice; this will often clear things up. Rob Meredith >>> PRADER@xxxxxxx 03/01/06 08:54AM >>> This is not specific to your Book Port, but rather an issue that has been with us since the beginning. If you wait for the double-beep shutdown, then you will be able to press any key thereafter, and it should work. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> rickharmon@xxxxxxxxxxxxx 02/28/06 04:08PM >>> Hi, All I can add is that I am not using a beta version of the firmware and the 3 lock up's that I have had since purchasing my BP have been when playing audible books or other MP3's. I am wondering if you have to wait while the BP turns off after pressing the stop button before you can safely press any buttons? I've also notice the BP's speech synth getting garbled if you don't wait for it to go off after listening to audible books. Rick ======= Contact Information: Skype ID: rharmon928 "The chief handicap of the blind is not blindness, but the attitude of seeing people towards them." - Helen Keller, 1925 ----- Original Message ----- From: "Walt Smith" < walt@xxxxxxxxxx> To: < bookport@xxxxxxxxxxxxx> Sent: Tuesday, February 28, 2006 2:12 PM Subject: [bookport] Re: BP locking up I've encountered somewhat similar problems during the current beta cycle. Thus far, I can't pin them down enough to provide any meaningful documentation of how or when they occur. ----- Original Message ----- From: "Rick Harmon" < rickharmon@xxxxxxxxxxxxx> To: < bookport@xxxxxxxxxxxxx> Sent: Sunday, February 26, 2006 2:07 PM Subject: [bookport] Re: BP locking up Hi Doug, No I am absolutely sure that wasn't the case. When I lock mine it beeps when I press any keys and there was no sound at all. I always know which way the BP is positioned before I touch it. Thanks Rick ======= Contact Information: Skype ID: rharmon928 "The chief handicap of the blind is not blindness, but the attitude of seeing people towards them." - Helen Keller, 1925 ----- Original Message ----- From: Douglas Slotten To: bookport@xxxxxxxxxxxxx Sent: Sunday, February 26, 2006 2:02 PM Subject: [bookport] Re: BP locking up Rick, My guess is that you had the BP upside down and pressed the 1 and 3 keys, which is the command to lock the system. I have done this a couple of times myself. Doug ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.375 / Virus Database: 268.1.0/269 - Release Date: 2/24/2006 -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.375 / Virus Database: 268.1.1/271 - Release Date: 2/28/2006