I am wondering if the problem Jim is experiencing is not because he's doing something wrong, but because he has to be approved as a volunteer first before he sees the Step 1: Download link? I think when I signed up as a volunteer last summer or so I was approved immediately but I think I remember reading someone else who signed up that it took a week or two before the volunteer application was approved? Could this be the problem Jim is having where he logs in but can't see a Step 1 or Step 2 link? Jamie in Michigan To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.