Well, for what it's worth, I'd try either sending Kurzweil your install disc and having them check it for problems or a re-install of os from the ground up. I've got K1000 V.11.01 on two systems and have scanned some pretty long books (for myself), and nothing like that's going on. I don't blame you for feeling bad. If you have a backup of the file, or the blowing up file, I'd send them to Stephen. I Really know how you feel. ----- Original Message ----- From: Jim To: bksvol-discuss@xxxxxxxxxxxxx Sent: Friday, September 28, 2007 7:10 PM Subject: [bksvol-discuss] Re: Boy am I discouraged. He didn't ask for a copy of the book, but he wanted my error log, and he said that the error log didn't show anything in Kurzweil to cause the problem. ----- Original Message ----- From: mickey To: bksvol-discuss@xxxxxxxxxxxxx Sent: Thursday, September 27, 2007 10:03 PM Subject: [bksvol-discuss] Re: Boy am I discouraged. Hi, Jim. Has Stephen asked for a copy of the book? Sometimes he can figure out what's up, thereby making the program better. I've seen that book, and it would be more than discouraging to scan and then have that happen. Mickey Prahin check out this exciting business opportunity and it's totally free!!! http://www.mypowermall.com/biz/home/4941 e-mail micka@xxxxxxxxxx Phone: 614-670-4011 Windows Live Messenger: micka@xxxxxxxxxx Skype: micka529 Cell: 614-499-3505 ----- Original Message ----- From: Jim To: bksvol-discuss@xxxxxxxxxxxxx Sent: Friday, September 28, 2007 12:56 AM Subject: [bksvol-discuss] Boy am I discouraged. Hi all, As some of you know, Lissi sent out some books to some of us. I am scanning, As Thousands Cheer, the life of Irving Berlin. Well, I scanned this book twice, and still it isn't ready. Each time, I have met the dreaded error message from Kurzweil, the file cannot be opened, its format cannot be determined. I was in the end of rank spelling, and the file wouldn't open. The book is over 600 pages long. I spent hours scanning, and more time in rank spelling, and twice Kurzweil has done me in. I've written Stephen about it, and there isn't any good answer I guess. But it is discouraging for sure. Yes,, I'll scan the book, but right now, I could throw korowai in the trash. Frown. Jim Rawls ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.488 / Virus Database: 269.13.33/1034 - Release Date: 9/27/2007 5:00 PM