It seems to me I had a similar problem, but I haven't read all the posts. In my case, I crashed during ranked spelling, and when I went back in and pressed the accept key, the format which was kes could not be determined. I updated to a later patch, and haven't had the problem since. But I cannot remember the number of the patch I updated to. Sharon -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of E. Sent: Saturday, September 29, 2007 12:37 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Boy am I discouraged. You poor guy. No idea what is going on. Of course, talking to Stephen is always best. So sorry you have this difficulty right at the beginning of your volunteering with bookshare. E. At 11:55 AM 9/29/2007, you wrote: >E I have done all you say, and have two gig of memory. >Jim To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.