Just a few more points to my previous post. On "experts" and upgrade training It is the people who ARE expert at 2003 and who ARE NOT expert in 2007 or 2010 who do all the complaining. Those of us who ARE advanced users of 2007 or 2010 rarely complain. You are still now acknowledging something I have been saying for over 4 years now. Word 2007 must be treated like a new product. Expert users of 2003 still absolutely MUST take the time to learn the product properly (and 2010) from scratch, because so much is different. You can no longer bluff your way through the upgrades because the changes are far too far reaching. Even between 2007 and 2010, the additions alone warrant doing some kind of upgrade training. http://stores.lulu.com/christinekent Additionally, no 2003 person should be setting themselves up as an expert in 2007 or 2010 without a considerable amount of time under their belt to learn everything that is new in these later versions. A person who is not expert in 2007 or 2010 should not be trying to recover a corrupt document using 2003 and more than they would try to recover it using FrameMaker or Open Office. On zip files As an aside, there is no point zipping .docx or .docm files. They already ARE zip files. If you rename a .docx to .zip, you can open it as a zip and see the component files. You cannot achieve much zipping a zip file. On backups Word itself has a very reliable way of ensuring you DO have backup files and I suggest you check out my blog at http://christinekent.blogspot.com/2011/05/recovering-lost-documents.html and make sure you get all your settings correct so you DO have the necessary range of backup files - automatically. You need a fairly substantial IQ to grasp and remember it all, so a better course of action may be to keep my blog address handy to remind you next time you need it - once you have set your settings. On settings One reason I recommend using my books when you upgrade, is that a considerable portion of those books is on how to set your settings. If you get your settings wrong, you will end up with messes (not corruptions). These might include all sorts of formatting issues, depending on how you have set your system to deal with legacy documents. http://stores.lulu.com/christinekent Christine