This message was posted by GF on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/2/946.html#000008 If it is the thread gear assembly, it can be replaced yourself. You need to order the "tool" to remove the gear assembly, and a u-ring tool (which gave me the most difficulty because the u-rings on the XT's don't have little holes for the new type of u-ring tool to grab into). Tech Support can email you directions and walk you through the process. It's a good thing to learn because only three months later, my gear assembly cracked on my second XT and I was able to diagnose and change the assembly myself. Do any of the techs have some tips for that little u-ring? Getting it off wasn't the problem; getting it back in place was another story. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================