hi chris just so but strangely when i formated a few weeks i did use a windows 7 cd which i did purchase from amazon but i seem to have a problem with a microsoft office installer file that i cannot seem to do anything about. i hate doing a true big format because of the difficulty getting someone hear who can see the screen. but yes it looks as though that is what i must do. ----- Original Message ----- From: Christopher Hallsworth <challsworth2@xxxxxxxxxx> To: access-uk@xxxxxxxxxxxxx Date: Monday, 18 August 2014 12.44 pm Subject: [access-uk] Re: error message > > > Oops sounds like there is a problem with your Windows being validated by > Microsoft. > > Christopher Hallsworth > Student at the Hadley School for the Blind > www.hadley.edu > > On 18/08/2014 10.05, John Gallagher wrote: > > Hi all > > when I have had my pc on for a short while it now says > > optional update delivery is not working > > has anyone any idea what this is. > > must do a big format i think. > > > > ** To leave the list, click on the immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > > ** If this link doesn't work then send a message to: > > ** access-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** unsubscribe > > ** For other list commands such as vacation mode, click on the > > ** immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > > ** or send a message, to > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq