[access-uk] Re: Sainsburys

  • From: Hazel Darvell <witch.hazel66@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Mon, 15 Dec 2014 12:07:37 +0000

Each to their own but we would not patronise Tesco as unlike Sainsbury's they will help over the phone if anything goes wrong but tesco will just tell you everything must be done on line.

I too have raised the why not try issue but so far nothing has been solved.
Like some other list members we go to the product item page and add it from there.
Hazel
On 15/12/2014 08:31, Steve Nutt wrote:
Hi Chris,

I don't think Tesco are any good any more.  Especially TescoDirect.

All the best

Steve

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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
christopher hallsworth
Sent: 15 December 2014 07:36
To: access-uk
Subject: [access-uk] Re: Sainsburys

Hi,
All are good. I cannot say which is the best as that would not be right <smile>.
On 14 Dec 2014, at 23:19, Steve Nutt <steve@xxxxxxxxxxxxxx> wrote:

Hi,

No way.  They used to be, but Ocado is now I reckon and Morrisons isn't bad 
either.

All the best

steve

--
Computer Room Services
77 Exeter Close
Stevenage
Hertfordshire
SG1 4PW
Tel: +44(0)1438-742286
Mob: +44(0)7956-334938
Fax: +44(0)1438-759589
Email: steve@xxxxxxxxxxxxxx
Web: http://www.comproom.co.uk

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Angie Mary
Sent: 14 December 2014 20:22
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sainsburys

Tescos is the best for home shopping
Folks

Sent from my iPhone

On 14 Dec 2014, at 19:20, David Griffith <daj.griffith@xxxxxxxxx> wrote:

Personally I would say one word  about the Sainsburys site and that word is 
beware.

The site appears to work fine but you are tricked, I am sure unintentionally, 
into buying products you  did not intend.
The problem arises when you get a “why not try” suggestion.” What happens then 
is the add button for the product you want disappears and ;is replaced by an 
add button for the why not try products.

This means that in recent weeks I have  unintentionally purchased a garlic 
press device  instead of garlic, cake mix  instead of peaches, Trifle mix 
instead of milk, , a potato ricer tool rather than a bag of potatoes., and 
three bottles of wine rather than three packets of cod. As I am teetotal this 
especially annoying but my wife enjoyed them.

The point is that the web site is only superficially easy. I have tried to ring 
Sainsburys about this issue several weeks ago  but nobody has rung back .

To get around this problem you have to where ever   , there is a quote why not 
try suggestion follow the link to more information on the product where  there 
will be a button which will genuinely allow you to add the product you want  to 
your basket rather than the suggested addition. This is a  nuisance and every 
time I use Sainsburys I have to check the basket with a fine comb as every time 
there will be an unwanted “why not try” product rather than the product you 
want which I have unintentionally added. . Last week for example I have to 
remove a cooking sauce which had replaced the parsnips I was trying to buy.
I am not sure what information is being visually displayed.
This is with both Jaws 15 and 16 and NVDA with IE 11 on Windows 7.

David Griffith

On 14 Dec 2014, at 18:19, Christopher Hallsworth <challsworth2@xxxxxxxxxx> 
wrote:

Hi all
Have any of you tried Sainsburys with a screen reader? So far it works very 
well with the latest NVDA and the latest Firefox and VoiceOver of course under 
iOS 8.1.2 via the Sainsburys app which uses their website in an embedded 
browser anyway. I am not telling you to shop there; just advising you. I am 
using them for my Christmas delivery next Sunday.
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