[access-uk] Re: Sainsbury's
- From: "kevin and emma" <kream@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 26 Jan 2005 13:08:15 -0000
i emailed sainsbury's at the time, but got no joy, they replied but didn't
know what was wrong. this happened on different computers, on different
days, with different items! believe me, when you spend an hour and a half
filling your trolley and then it all suddenly disappears!! ....
kevin - co-owner/moderator of the blind gamers discussion list.
email/msn: kream@xxxxxxxxxxxx
----- Original Message -----
From: "Léonie Watson" <lw@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, January 26, 2005 12:13 PM
Subject: [access-uk] Re: Sainsbury's
> Kevin,
>
> You too? That happens to me, but I'd just assumed it was my
> scatterbrain, forgetting what I'd put in, when I returned from the usual
> interuptions to getting anything done. *Smile.
>
> Tink.
> ----- Original Message -----
> From: "kevin and emma" <kream@xxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Wednesday, January 26, 2005 11:33 AM
> Subject: [access-uk] Re: Sainsbury's
>
>
> > hmm, might have to take another look at it. last time i used it,
whenever
> > i
> > went to look in my trolley, or to check out, 75% of the items i'd put in
> > the
> > trolley disappeared!!
> > kevin - co-owner/moderator of the blind gamers discussion list.
> > email/msn: kream@xxxxxxxxxxxx
> > ----- Original Message -----
> > From: "SHARON BOWELL" <sharon.bowell1@xxxxxxxxxxxxxx>
> > To: <access-uk@xxxxxxxxxxxxx>
> > Sent: Wednesday, January 26, 2005 11:11 AM
> > Subject: [access-uk] Re: Sainsbury's
> >
> >
> > Hi Tink,
> >
> > Yes it did change very recently. I started my shop on Sunday, and went
> > to finish off yesterday and it was like that. It really confused me for
> > a minute, as I just could not see how to add to trolley.
> >
> > I'll mention to Sainsbury's about changing the text though.
> >
> > Thanks.
> >
> > Sharon
> >
> > -----Original Message-----
> > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
> > Of Léonie Watson
> > Sent: 26 January 2005 09:32
> > To: access-uk@xxxxxxxxxxxxx
> > Subject: [access-uk] Re: Sainsbury's
> >
> >
> > Sharon,
> >
> > I guess they must have changed this very recently, as I don't recall
> > it
> > being like this last week when I did my shopping.
> >
> > It is something of an odd way of doing things, but thinking about it
> > it
> > does work quite well when you get used to it.
> >
> > Previously, I'd hit the "Add To Cart" link each time I wanted to add
> > an
> > item to the trolley. So if I wanted to add 2 lemons, I'd hit the link
> > twice.
> > I found this very straightforward, as the focus on the page didn't
> > change.
> > Conversely, I almost never used to enter forms mode, to enter the number
> > of
> > items in in one go, because I found doing it like that lost focus on the
> >
> > page and I'd have to back track to the relevant bit.
> >
> > The one thing that was annoying was if I'd added one too many by
> > accident, or belatedly changed my mind about buying something. It meant
> > having to go to the trolley and remove it, which was a bit of a pain. I
> > suppose this way you can just hit the link to subtract an item on the
> > spot.
> >
> > It could be worth suggesting to Sainsburys that they alter the link
> > text
> > slightly. Instead of having "Increase the quantity of..." they could
> > have
> > "Increase the quantity of... in your trolley". This would make the
> > purpose
> > of the link much clearer.
> >
> > On the whole, Sainsbury's are usually receptive to feedback like
> > this,
> > so it could be worth a shot.
> >
> > Cheers,
> > Tink.
> > ----- Original Message -----
> > From: "SHARON BOWELL" <sharon.bowell1@xxxxxxxxxxxxxx>
> > To: "Access UK" <access-uk@xxxxxxxxxxxxx>
> > Sent: Wednesday, January 26, 2005 9:02 AM
> > Subject: [access-uk] Sainsbury's
> >
> >
> >> Hi,
> >>
> >> I sent this yesterday, but did not see it on the list. If it did
> >> appear, please accept my apologies.
> >>
> >> Has anyone been on the Sainsbury's site recently. They have done a
> >> major change, and it seems fine apart from adding products to the
> >> trolley. This is not very clear any more, in fact I thought they had
> >> omitted it altogether.
> >>
> >> There now seems to be a decrease and increase quantity button, and
> >> that is it. I contacted the site about this and they said that is how
> >
> >> it is supposed to be. I found the only way to add items to my trolley
> >
> >> was to click on the increase quantity. I expected this to increase
> >> the quantity in the quantity box, not add to ones trolley.
> >>
> >> If anyone has a few minutes perhaps you may like to have a look.
> >> sainsburystoyou.com.
> >>
> >> Thanks.
> >>
> >> Sharon
> >>
> >
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