[access-uk] Re: Sainsbury's
- From: "SHARON BOWELL" <sharon.bowell1@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 26 Jan 2005 11:11:43 -0000
Hi Tink,
Yes it did change very recently. I started my shop on Sunday, and went
to finish off yesterday and it was like that. It really confused me for
a minute, as I just could not see how to add to trolley.
I'll mention to Sainsbury's about changing the text though.
Thanks.
Sharon
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Léonie Watson
Sent: 26 January 2005 09:32
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sainsbury's
Sharon,
I guess they must have changed this very recently, as I don't recall
it
being like this last week when I did my shopping.
It is something of an odd way of doing things, but thinking about it
it
does work quite well when you get used to it.
Previously, I'd hit the "Add To Cart" link each time I wanted to add
an
item to the trolley. So if I wanted to add 2 lemons, I'd hit the link
twice.
I found this very straightforward, as the focus on the page didn't
change.
Conversely, I almost never used to enter forms mode, to enter the number
of
items in in one go, because I found doing it like that lost focus on the
page and I'd have to back track to the relevant bit.
The one thing that was annoying was if I'd added one too many by
accident, or belatedly changed my mind about buying something. It meant
having to go to the trolley and remove it, which was a bit of a pain. I
suppose this way you can just hit the link to subtract an item on the
spot.
It could be worth suggesting to Sainsburys that they alter the link
text
slightly. Instead of having "Increase the quantity of..." they could
have
"Increase the quantity of... in your trolley". This would make the
purpose
of the link much clearer.
On the whole, Sainsbury's are usually receptive to feedback like
this,
so it could be worth a shot.
Cheers,
Tink.
----- Original Message -----
From: "SHARON BOWELL" <sharon.bowell1@xxxxxxxxxxxxxx>
To: "Access UK" <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, January 26, 2005 9:02 AM
Subject: [access-uk] Sainsbury's
> Hi,
>
> I sent this yesterday, but did not see it on the list. If it did
> appear, please accept my apologies.
>
> Has anyone been on the Sainsbury's site recently. They have done a
> major change, and it seems fine apart from adding products to the
> trolley. This is not very clear any more, in fact I thought they had
> omitted it altogether.
>
> There now seems to be a decrease and increase quantity button, and
> that is it. I contacted the site about this and they said that is how
> it is supposed to be. I found the only way to add items to my trolley
> was to click on the increase quantity. I expected this to increase
> the quantity in the quantity box, not add to ones trolley.
>
> If anyone has a few minutes perhaps you may like to have a look.
> sainsburystoyou.com.
>
> Thanks.
>
> Sharon
>
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