[access-uk] Re: Sainsbury's

  • From: Léonie Watson <lw@xxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 26 Jan 2005 09:31:30 -0000

Sharon,

I guess they must have changed this very recently, as I don't recall it being like this last week when I did my shopping.

It is something of an odd way of doing things, but thinking about it it does work quite well when you get used to it.

Previously, I'd hit the "Add To Cart" link each time I wanted to add an item to the trolley. So if I wanted to add 2 lemons, I'd hit the link twice. I found this very straightforward, as the focus on the page didn't change. Conversely, I almost never used to enter forms mode, to enter the number of items in in one go, because I found doing it like that lost focus on the page and I'd have to back track to the relevant bit.

The one thing that was annoying was if I'd added one too many by accident, or belatedly changed my mind about buying something. It meant having to go to the trolley and remove it, which was a bit of a pain. I suppose this way you can just hit the link to subtract an item on the spot.

It could be worth suggesting to Sainsburys that they alter the link text slightly. Instead of having "Increase the quantity of..." they could have "Increase the quantity of... in your trolley". This would make the purpose of the link much clearer.

On the whole, Sainsbury's are usually receptive to feedback like this, so it could be worth a shot.

Cheers,
Tink.
----- Original Message ----- From: "SHARON BOWELL" <sharon.bowell1@xxxxxxxxxxxxxx>
To: "Access UK" <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, January 26, 2005 9:02 AM
Subject: [access-uk] Sainsbury's


Hi,

I sent this yesterday, but did not see it on the list.  If it did
appear, please accept my apologies.

Has anyone been on the Sainsbury's site recently.  They have done a
major change, and it seems fine apart from adding products to the
trolley.  This is not very clear any more, in fact I thought they had
omitted it altogether.

There now seems to be a decrease and increase quantity button, and that
is it.  I contacted the site about this and they said that is how it is
supposed to be.  I found the only way to add items to my trolley was to
click on the increase quantity.  I expected this to increase the
quantity in the quantity box, not add to ones trolley.

If anyone has a few minutes perhaps you may like to have a look.
sainsburystoyou.com.

Thanks.

Sharon


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