[access-uk] Re: Broadband Speed

  • From: Jonathan H <digitaltoast@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Tue, 20 Sep 2016 21:38:29 +0100

OK, sorry to send you on a wild goose chase! But at least you know
it's not that!


On 20 September 2016 at 21:27, Chrissie Cochrane
<chrissie@xxxxxxxxxxxxxxxxxxx> wrote:

Hi Steve, as mentioned in my previous email done a scan with MB and nothing.

Ifg I now go back to BT and say that I've done what I can this end, are we
talking about a possible faulty hub, which as far as I can see is
effectively an unintelligent switch or would the fault possibly be in the
router, or dare I say it both?

thanks for your help with this.

Chrissie effectiely

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Nutt
Sent: 20 September 2016 20:41
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed

Hi,

Probably a scan with Malwarebytes will find out if your PC has been
hijacked.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Chrissie Cochrane
Sent: 20 September 2016 20:29
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed

Hi Jonathan

is there a way to check whether my upload bandwidth has been hijacked?
would this occur at the computer or router level?  the router's firewall is
turned on.  is there also a way to see what is happening?

thanks
Chrissie

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jonathan H
Sent: 20 September 2016 20:08
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed

Hi Henry,

Although they do have legitimate uses, bit-torrent and peer-to-peer are the
main method by which illegal file sharing takes place.

Quite often,a client will be installed on an end users PC without them
knowing, and will use their internet connection to share these files.

This will hog the user's upload bandwidth, and having seen this several
times before, I am thinking that this might be the case here.

On 20 September 2016 at 19:36, Henry Miller <henry@xxxxxxxxxxxxxxxxxxxx>
wrote:

Hi
Been following this thread with great interest, but please could you
explain:
"bit-torrent and "peer-to-peer traffic"?

Best wishes
Henry


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Jonathan H
Sent: 20 September 2016 18:14
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed

Hi Chrissie; from what you said, I think it would be quite likely that
someone or something is running an uploader, like bit-torrent for
example.

If you can't find it in the account control panel, then ask BT to
block all peer-to-peer type traffic and I think you might find that
your speed might improve.

I speak from experience here!

On 20 September 2016 at 17:54, Chrissie Cochrane
<chrissie@xxxxxxxxxxxxxxxxxxx> wrote:
thanks for your help.  I am testing with an ethernet connection, and
it says my line profile upload can be up to 20mbps and it says there
are no problems with the line yet I am getting 0.99 mbps: something
is definitely rotten in the state of Denmark as they say.
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