Hi Chrissie; from what you said, I think it would be quite likely that
someone or something is running an uploader, like bit-torrent for
If you can't find it in the account control panel, then ask BT to
block all peer-to-peer type traffic and I think you might find that
your speed might improve.
I speak from experience here!
On 20 September 2016 at 17:54, Chrissie Cochrane
thanks for your help. I am testing with an ethernet connection, and it says** To leave the list, click on the immediately-following link:-
my line profile upload can be up to 20mbps and it says there are no problems
with the line yet I am getting 0.99 mbps: something is definitely rotten in
the state of Denmark as they say.