Oh dear Steve, here we go again. Just been in touch with Openreach and
guess what they said refer to BT, and round and round we go.
Chrissie
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Nutt
Sent: 20 September 2016 16:15
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed
Hi,
Plusnet told me, that OpenReach do have lower tolerances. I think it's
about 5MB. If you can't get at least 5MB up on fibre, you can report it to
Openreach.
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Chrissie Cochrane
Sent: 20 September 2016 16:03
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed
Well interestingly enough up till a couple of weeks ago I was getting 8 to
10mbps but 0.99! I could almost get better rom dialup. I'll try your
suggestion. i guess they're only interested in download as it's often from
that people make money, not uploads, or am I just being cinical?
Chrissie
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
rajmund
Sent: 20 September 2016 15:59
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed
Hi, I'll give it a guess, sounds as if the BT cables around your area, can't
handle hier speeds. I ran a speed test app through my Vergin, where they
say I get 100 megs, and indeed, I got 105 megs once. Unfortunately, this is
where not existing tech support of BT becomes an issue. Have you tried
searching google, find BT's post code checker, putting in BT's post code,
and find out what BT's web checker says about your area?
Sent from a BrailleNote
----- Original Message -----
From: "Chrissie Cochrane" <chrissie@xxxxxxxxxxxxxxxxxxx
To: <access-uk@xxxxxxxxxxxxx
Date sent: Tue, 20 Sep 2016 15:49:39 +0100
Subject: [access-uk] Re: Broadband Speed
while we're talking broadband speed, can anyone give me some advice on what
to do next concerning broadband speeds.
I am with BT and have BT infinity 2 which gives me download speeds up to 80
mbps and I should get an upload speed of up to, though I'll never get it,
20mbps. Believe it or not, using the BT speedtest I get a download speed of
61 mbps which is certainly acceptable, however my upload speed is
0.99 mbps
which certainly isn't acceptable. I have been in touch with BT and believe
it or not I was told, by their broadband technical team that they do not
guarantee an upload speed and consequently don't appear to want to do
anything about it. This has gone on for the last 2 weeks going backwards
and forwards with them and they don't seem inclined to send out an engineer.
I've done the usual stuff like powering off the hubg and the router and
powering back on, plus re-setting the hub with no increase in upload speed.
anyone know how I can take this further please.
thanks for any assistance.
Chrissie
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Peter Beasley
Sent: 20 September 2016 14:48
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband Speed
From: roger south (Redacted sender "roger.south" for DMARC)
<mailto:dmarc-noreply@xxxxxxxxxxxxx
Sent: Tuesday, September 20, 2016 11:20 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Broadband Speed
Can someone point me to a simple program to check my broadband speed please.
The ones I've found are far too complicated for me I'm afraid.
Many thanks Roger
________________________________
Avast logo <https://www.avast.com/antivirus> This email has
been checked
for viruses by Avast antivirus software.
www.avast.com <https://www.avast.com/antivirus
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
