[THIN] Re: Office 2003 applications hang

We did a custom install using an MST so that we could configure Outlook
settings, etc for the user.  Unfortunatley I didn't create the MST so I'll
have take a look through it to see what's up.

Thanks for the info.

Jeff Pitsch


On 12/20/05, Grant, Lachlan ISMC:EX <Lachlan.Grant@xxxxxxxxx> wrote:
>
> I've had similar issues before with 2003 on TS. Did you do a custom
> installation of Office 2003?
> the office 2003 installer is aware of terminal services, so you should use
> the default install options it presents, then add anything in that you would
> like post-install.
>
> That was one the issues from memeory, we did a full install of office and
> it would crash and hang randomly.
>
> lachlan.
>
>  -----Original Message-----
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Jeff Pitsch
> *Sent:* December 20, 2005 8:11 AM
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] Office 2003 applications hang
>
> Office 2003 SP2.  Citrix PS4 with memory optimizations turned off and
> memory tuning turned on.  Typically it's Outlook but Word and Excel will
> just lock up randomly in a Citrix sesssion.  It doens't matter if it's a
> seamless session or published desktop.  sometimes we will get this error
> message in the event logs:
>
>
> Event Type: Error
> Event Source: Application Hang
> Event Category: (101)
> Event ID: 1002
> Date:  12/19/2005
> Time:  3:46:10 PM
> User:  N/A
> Computer: 351CITRIX01
> Description:
> Hanging application WINWORD.EXE , version 11.0.6568.0, hang module
> hungapp, version 0.0.0.0, hang address 0x00000000.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74   Applicat
> 0008: 69 6f 6e 20 48 61 6e 67   ion Hang
> 0010: 20 20 57 49 4e 57 4f 52     WINWOR
> 0018: 44 2e 45 58 45 20 31 31   D.EXE 11
> 0020: 2e 30 2e 36 35 36 38 2e   .0.6568.
> 0028: 30 20 69 6e 20 68 75 6e   0 in hun
> 0030: 67 61 70 70 20 30 2e 30   gapp 0.0
> 0038: 2e 30 2e 30 20 61 74 20   .0.0 at
> 0040: 6f 66 66 73 65 74 20 30   offset 0
> 0048: 30 30 30 30 30 30 30      0000000
>
> Other times we get nothing and the only thing to show that it is locked is
> the processor spikes to either 25%, 50% or 75% (never to 100 though).  I
> have just turned off cpu tuning on the server to see if it makes a
> difference.  My feeling thoug his that an application will lock up still but
> now take 100% of the cpu.  Has anyone seen this before and have a solution?
>
>
>
> Thanks all,
>
>
>
> Jeff Pitsch
>
>

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