[THIN] Re: Office 2003 applications hang
- From: Jeremy Saunders <jeremy.saunders@xxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 16 Mar 2006 04:29:02 +0800
Interesting. I can't believe that no one has come across that before. So
what version of UPHClean were they using?
Cheers,
Jeremy.
"Jeff Pitsch"
<jepitsch@xxxxxxx
om> To
Sent by: thin@xxxxxxxxxxxxx
thin-bounce@freel cc
ists.org
Subject
[THIN] Re: Office 2003 applications
16/03/2006 04:18 hang
AM
Please respond to
thin
Ok, in the final analysis from Microsoft, the problem was the simple fact
that the customer was using an older version of UPHCLEAN. UPHCLEAN was
deleting some registry entries too early and Office was trying to write to
them after they were removed sending the process into a nasty little loop.
Jeff
On 3/14/06, Michael Pardee <pardeemp.list@xxxxxxxxx> wrote:
Jeff, just following up on this one. Did disabling the error Reporting
Service eventually fix the issue?
On 1/25/06, Jeff Pitsch < jepitsch@xxxxxxxxx > wrote:
No. It's other applictions as well as Outlook and it affects
applications that don't necessarily access the network.
Jeff
On 1/25/06, Ruben Spruijt <Ruben.Spruijt@xxxxxxxxxxxx > wrote:
Hi Jeff,
It's not this issue ..? (below)
Ruben
> > If you have any Servers with HP NC7781 NIC's installed (Hp DL
> 380's, DL 360's and others), you may experience excessive
> retransmits, Outlook hangs, file copy performance issues, cluster
> failovers, etc.
> >
> > Cause:
> > The driver defaults to "Offload TCP transmit Checksum"
and "Offload
> Ip Transmit
> > Checksum". This is a performance enhancement designed to relieve
> the TCP and IP
> > components of the IP checksum calculation overhead and assign that
> duty to the NIC.
> > Normally this is a preferred method of operation. The HP NC7781
> NICS periodically
> > miscalculate the TCP checksum. This causes connection timeouts
> periodically and
> > more importantly, Outlook hangs between 10 and 20 seconds. With
the
> latest firmware
> > and drivers installed, the issue is still prevalent. The box that
> receives a
> > response with an incorrectly calculated checksum simply throws the
> malformed
> > response away, never delivering the data to the application.
> > Resolution:
> > In the Netcard driver configuration dialog box, disable Offload
> checksum
> > calculations. This will allow the TCP and IP components to
> calculate their own
> > checksums.This change does not require a reboot or involve a
> service interruption, normal
> >
> > change control procedures should of course, always be followed!
--
Michael Pardee
www.blindsquirrel.org
************************************************
For Archives, RSS, to Unsubscribe, Subscribe or
set Digest or Vacation mode use the below link:
//www.freelists.org/list/thin
************************************************
Other related posts:
