We see these hangs/crashes with Office2003, IE, etc. way too often in
our environment. I have been told that Windows2003 SP1 is supposed
to address this issue, so we are currently testing it. Is anyone
else seeing this with SP1 already applied?
On Dec 20, 2005, at 12:04 PM, Jeff Pitsch wrote:
Typically what I do when installing Office 2003 is take the settings that Office chooses when doing a TS install and then configure that in my MST. that way I'm guaranteed the correct settings are in there. As I said, I don't know what this other person did.
Jeff Pitsch
On 12/20/05, Philip Walley <mythinlist@xxxxxxxxx> wrote: that's some good stuff to know about guys. thanks
Jeff Pitsch wrote:
> We did a custom install using an MST so that we could configure
> Outlook settings, etc for the user. Unfortunatley I didn't create the
> MST so I'll have take a look through it to see what's up.
>
> Thanks for the info.
>
> Jeff Pitsch
>
>
> On 12/20/05, *Grant, Lachlan ISMC:EX* <Lachlan.Grant@xxxxxxxxx
> <mailto:Lachlan.Grant@xxxxxxxxx>> wrote:
>
> I've had similar issues before with 2003 on TS. Did you do a
> custom installation of Office 2003?
> the office 2003 installer is aware of terminal services, so you
> should use the default install options it presents, then add
> anything in that you would like post-install.
>
> That was one the issues from memeory, we did a full install of
> office and it would crash and hang randomly.
>
> lachlan.
>
> -----Original Message-----
> *From:* thin-bounce@xxxxxxxxxxxxx
> <mailto:thin-bounce@xxxxxxxxxxxxx >
> [mailto:thin-bounce@xxxxxxxxxxxxx
> <mailto:thin-bounce@xxxxxxxxxxxxx>] *On Behalf Of *Jeff Pitsch
> *Sent:* December 20, 2005 8:11 AM
> *To:* thin@xxxxxxxxxxxxx <mailto:thin@xxxxxxxxxxxxx>
> *Subject:* [THIN] Office 2003 applications hang
>
> Office 2003 SP2. Citrix PS4 with memory optimizations turned
> off and memory tuning turned on. Typically it's Outlook but
> Word and Excel will just lock up randomly in a Citrix
> sesssion. It doens't matter if it's a seamless session or
> published desktop. sometimes we will get this error message
> in the event logs:
>
>
> Event Type: Error
> Event Source: Application Hang
> Event Category: (101)
> Event ID: 1002
> Date: 12/19/2005
> Time: 3:46:10 PM
> User: N/A
> Computer: 351CITRIX01
> Description:
> Hanging application WINWORD.EXE , version 11.0.6568.0, hang
> module hungapp, version 0.0.0.0 <http://0.0.0.0/ >, hang
> address 0x00000000.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp
> <http://go.microsoft.com/fwlink/events.asp>.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> 0010: 20 20 57 49 4e 57 4f 52 WINWOR
> 0018: 44 2e 45 58 45 20 31 31 D.EXE 11
> 0020: 2e 30 2e 36 35 36 38 2e .0.6568.
> 0028: 30 20 69 6e 20 68 75 6e 0 in hun
> 0030: 67 61 70 70 20 30 2e 30 gapp 0.0
> 0038: 2e 30 2e 30 20 61 74 20 .0.0 at
> 0040: 6f 66 66 73 65 74 20 30 offset 0
> 0048: 30 30 30 30 30 30 30 0000000
>
> Other times we get nothing and the only thing to show that it
> is locked is the processor spikes to either 25%, 50% or 75%
> (never to 100 though). I have just turned off cpu tuning on
> the server to see if it makes a difference. My feeling thoug
> his that an application will lock up still but now take 100%
> of the cpu. Has anyone seen this before and have a solution?
>
>
>
> Thanks all,
>
>
>
> Jeff Pitsch
>
>
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