[THIN] Re: Office 2003 applications hang
- From: Jeff Pitsch <jepitsch@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 20 Dec 2005 12:04:35 -0500
Typically what I do when installing Office 2003 is take the settings that
Office chooses when doing a TS install and then configure that in my MST.
that way I'm guaranteed the correct settings are in there. As I said, I
don't know what this other person did.
Jeff Pitsch
On 12/20/05, Philip Walley <mythinlist@xxxxxxxxx> wrote:
>
> that's some good stuff to know about guys. thanks
>
> Jeff Pitsch wrote:
>
> > We did a custom install using an MST so that we could configure
> > Outlook settings, etc for the user. Unfortunatley I didn't create the
> > MST so I'll have take a look through it to see what's up.
> >
> > Thanks for the info.
> >
> > Jeff Pitsch
> >
> >
> > On 12/20/05, *Grant, Lachlan ISMC:EX* <Lachlan.Grant@xxxxxxxxx
> > <mailto:Lachlan.Grant@xxxxxxxxx>> wrote:
> >
> > I've had similar issues before with 2003 on TS. Did you do a
> > custom installation of Office 2003?
> > the office 2003 installer is aware of terminal services, so you
> > should use the default install options it presents, then add
> > anything in that you would like post-install.
> >
> > That was one the issues from memeory, we did a full install of
> > office and it would crash and hang randomly.
> >
> > lachlan.
> >
> > -----Original Message-----
> > *From:* thin-bounce@xxxxxxxxxxxxx
> > <mailto:thin-bounce@xxxxxxxxxxxxx>
> > [mailto:thin-bounce@xxxxxxxxxxxxx
> > <mailto:thin-bounce@xxxxxxxxxxxxx>] *On Behalf Of *Jeff Pitsch
> > *Sent:* December 20, 2005 8:11 AM
> > *To:* thin@xxxxxxxxxxxxx <mailto:thin@xxxxxxxxxxxxx>
> > *Subject:* [THIN] Office 2003 applications hang
> >
> > Office 2003 SP2. Citrix PS4 with memory optimizations turned
> > off and memory tuning turned on. Typically it's Outlook but
> > Word and Excel will just lock up randomly in a Citrix
> > sesssion. It doens't matter if it's a seamless session or
> > published desktop. sometimes we will get this error message
> > in the event logs:
> >
> >
> > Event Type: Error
> > Event Source: Application Hang
> > Event Category: (101)
> > Event ID: 1002
> > Date: 12/19/2005
> > Time: 3:46:10 PM
> > User: N/A
> > Computer: 351CITRIX01
> > Description:
> > Hanging application WINWORD.EXE , version 11.0.6568.0, hang
> > module hungapp, version 0.0.0.0 <http://0.0.0.0/>, hang
> > address 0x00000000.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp
> > <http://go.microsoft.com/fwlink/events.asp>.
> > Data:
> > 0000: 41 70 70 6c 69 63 61 74 Applicat
> > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> > 0010: 20 20 57 49 4e 57 4f 52 WINWOR
> > 0018: 44 2e 45 58 45 20 31 31 D.EXE 11
> > 0020: 2e 30 2e 36 35 36 38 2e .0.6568.
> > 0028: 30 20 69 6e 20 68 75 6e 0 in hun
> > 0030: 67 61 70 70 20 30 2e 30 gapp 0.0
> > 0038: 2e 30 2e 30 20 61 74 20 .0.0 at
> > 0040: 6f 66 66 73 65 74 20 30 offset 0
> > 0048: 30 30 30 30 30 30 30 0000000
> >
> > Other times we get nothing and the only thing to show that it
> > is locked is the processor spikes to either 25%, 50% or 75%
> > (never to 100 though). I have just turned off cpu tuning on
> > the server to see if it makes a difference. My feeling thoug
> > his that an application will lock up still but now take 100%
> > of the cpu. Has anyone seen this before and have a solution?
> >
> >
> >
> > Thanks all,
> >
> >
> >
> > Jeff Pitsch
> >
> >
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