Phil, I use DHL for all my DUD returns. I don't have to pay a pick up charge like I do with UPS and they are a few cents cheaper. If interested, I have to have my sale rep contact you to set up the special pricing. Jeff -- Intrepid Video TV/VCR Repair 263 S Front St, Steelton PA 17113 717-939-7708; (F) 717-564-4952 www.intrepid-video.com www.tech-repair.net ----- Original Message ----- From: "Phil Bader" <tjanphyl@xxxxxxxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Thursday, August 05, 2004 3:28 PM Subject: [TechAssist] mailing tuner duds back to Tip-Top I'm curious... Last month I was double billed for a Zenith tuner dud that Tip-Top says he didn't recieve. i don't doubt his honesty, I remember sending it in the same envelope with even more postage that was used to send it, and I saw the mailman take it. How do i convince anyone it was sent... So, another 27.00 visa charge... Does everyone use the US mail for their dud return? Any problems with the USPS with dud returns? I guess I will have to use UPS and pay more so I can track in the future. phil Bader -- Philip Bader Jan Phyl TV Inc. (estab. 1976) 3420 Recker Hwy. Winter Haven, Fl. 33880 Fax (863) 299-8821 email: tjanphyl@xxxxxxxxxxxxxxx ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/ ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/