[TechAssist] Re: mailing tuner duds back to Tip-Top

  • From: walter wood <wwood_38478@xxxxxxxxx>
  • To: techassist@xxxxxxxxxxxxx
  • Date: Fri, 6 Aug 2004 01:39:18 -0700 (PDT)

I've been using Tip Top tuner for about two years
now.
I've never had a problem with them.
Maybe I'm just lucky, but since I'm a tv repairman,
I doubt that.
Good luck and tv repairman don't seem to fit these
days.
Anyway, I just wanted to say that ALL my dealings
with Tip-Top Tuner have been positive.
Walter
--- Kevin <kevintv@xxxxxxx> wrote:

> I sent a Hitachi tuner to them and they returned
> it with the same fault.
> I returned it and they sent me a different one
> that worked.  All it cost
> me was the shipping one way and of course the
> time delay for the
> customer.  This was about one year ago.
> 
> Kevin Wilks
> Kevin's TV & Video Repair
> Penticton BC Canada
> kevintv@xxxxxxx 
>  
> 
> -----Original Message-----
> From: techassist-bounce@xxxxxxxxxxxxx
> [mailto:techassist-bounce@xxxxxxxxxxxxx] On
> Behalf Of Charles Belich
> Sent: Thursday, August 05, 2004 9:46 PM
> To: techassist@xxxxxxxxxxxxx
> Subject: [TechAssist] Re: mailing tuner duds back
> to Tip-Top
> 
> I've had two recent problems similar to Al's 
> that involved double
> billing.
> Tip Top was sure I was wrong and there was no
> debating it. Both problems
> were very much the same as follows. They said
> they sent two tuners to us
> ( I
> only ordered one and only recieved one) but they
> said I recieved two and
> must return one of the tuners for a refund. After
> aggressive
> negotiations
> they agreed to reimburse us the charge and I was
> told to find someone
> else
> to repair our tuners. He said they had 5000
> customers and don't need a
> customer like me.  Their screwing up over there
> and it will catch up
> with
> them ..........................Charlie
> 
> Charles Belich
> 
> Slidewire Electronics
> 108 S 1st Ave. KL
> Hibbing , MN 55746
> 
> Ph/Fax: 218-263-7090
> 
> Mail to: seashell@xxxxxxxxxxxxxxxxxx  (5 MB
> capacity)
> Large files to: slidewire@xxxxxxxxxx  (50 MB
> capacity)
> 
> 
> ----- Original Message ----- 
> From: "al m" <ampm@xxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, August 05, 2004 2:40 PM
> Subject: [TechAssist] Re: mailing tuner duds back
> to Tip-Top
> 
> 
> That happened to me too but it was the money
> order he didn't get he
> said.
> When I read him the #'s off the receipt they
> found it somewhere. Never
> had
> any trouble after that. I think someone opened it
> and forgot it was
> there.
> Al Marquardt
> ampm@xxxxxxx
> Al Marquardt Electronic Repair
> 206 W Main
> Girardville Pa. 17935
> ----- Original Message ----- 
> From: "Phil Bader" <tjanphyl@xxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, August 05, 2004 3:28 PM
> Subject: [TechAssist] mailing tuner duds back to
> Tip-Top
> 
> 
> > I'm curious...
> > Last month I was double billed for a Zenith
> tuner dud that  Tip-Top
> says
> > he didn't recieve. i don't doubt his honesty, I
> remember sending it in
> > the same envelope with even more postage that
> was used to send it, and
> I
> > saw the mailman take it. How do i convince
> anyone it was sent...
> > So, another 27.00 visa charge...
> > Does everyone  use the US mail for their dud
> return?
> > Any problems with the USPS with dud returns?
> > I guess I will have to use UPS and pay more so
> I can track in the
> future.
> > phil Bader
> >
> > -- 
> >
> > Philip Bader
> > Jan Phyl TV Inc. (estab. 1976)
> > 3420 Recker Hwy. Winter Haven, Fl. 33880
> > Fax (863) 299-8821
> > email: tjanphyl@xxxxxxxxxxxxxxx
> >
> >
> >
> >
>
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=====
Walter Wood                  
Future Tech Home Center        
2786 Hwy. 43 N.
Lawrenceburg Tn. 38464
931-829-3337
Fax 931-829-4044
mailto:wwood_38478@xxxxxxxxx

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