[TechAssist] Re: mailing tuner duds back to Tip-Top

  • From: "Charles Belich" <seashell@xxxxxxxxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Thu, 5 Aug 2004 23:45:58 -0500

I've had two recent problems similar to Al's  that involved double billing.
Tip Top was sure I was wrong and there was no debating it. Both problems
were very much the same as follows. They said they sent two tuners to us ( I
only ordered one and only recieved one) but they said I recieved two and
must return one of the tuners for a refund. After aggressive negotiations
they agreed to reimburse us the charge and I was told to find someone else
to repair our tuners. He said they had 5000 customers and don't need a
customer like me.  Their screwing up over there and it will catch up with
them ..........................Charlie

Charles Belich

Slidewire Electronics
108 S 1st Ave. KL
Hibbing , MN 55746

Ph/Fax: 218-263-7090

Mail to: seashell@xxxxxxxxxxxxxxxxxx  (5 MB capacity)
Large files to: slidewire@xxxxxxxxxx  (50 MB capacity)


----- Original Message ----- 
From: "al m" <ampm@xxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, August 05, 2004 2:40 PM
Subject: [TechAssist] Re: mailing tuner duds back to Tip-Top


That happened to me too but it was the money order he didn't get he said.
When I read him the #'s off the receipt they found it somewhere. Never had
any trouble after that. I think someone opened it and forgot it was there.
Al Marquardt
ampm@xxxxxxx
Al Marquardt Electronic Repair
206 W Main
Girardville Pa. 17935
----- Original Message ----- 
From: "Phil Bader" <tjanphyl@xxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, August 05, 2004 3:28 PM
Subject: [TechAssist] mailing tuner duds back to Tip-Top


> I'm curious...
> Last month I was double billed for a Zenith tuner dud that  Tip-Top says
> he didn't recieve. i don't doubt his honesty, I remember sending it in
> the same envelope with even more postage that was used to send it, and I
> saw the mailman take it. How do i convince anyone it was sent...
> So, another 27.00 visa charge...
> Does everyone  use the US mail for their dud return?
> Any problems with the USPS with dud returns?
> I guess I will have to use UPS and pay more so I can track in the future.
> phil Bader
>
> -- 
>
> Philip Bader
> Jan Phyl TV Inc. (estab. 1976)
> 3420 Recker Hwy. Winter Haven, Fl. 33880
> Fax (863) 299-8821
> email: tjanphyl@xxxxxxxxxxxxxxx
>
>
>
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