[TechAssist] Re: mailing tuner duds back to Tip-Top
- From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Fri, 6 Aug 2004 23:21:29 -0400
That's a shame, Jim...
If you would have called the number in the link I provided, the pick up charge
would have been waived
automatically.
I had the same problem with UPS. Get a rate estimate, but when I go to shipping
label, it would be higher.
Keep in mind, all these places charge an extra fee if the package is going to a
resident, or being picked
up from a resident.
Ups has too many different rates, depending on how they get it. They told me it
is cheaper to take to the
UPS Store, than to take to their hub up the street.
It's too late for you to get the free pick up, since you already have an
account, unless you use a
different address.
Jeff
--
Intrepid Video TV/VCR Repair
263 S Front St, Steelton PA 17113
717-939-7708; (F) 717-564-4952
www.intrepid-video.com www.tech-repair.net
----- Original Message -----
From: "Jim Myers" <jr.myers@xxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Friday, August 06, 2004 11:32 AM
Subject: [TechAssist] Re: mailing tuner duds back to Tip-Top
Jeff, I set up an account with DHL yesterday and was planning to switch
from UPS Internet shipping. I did and estimated cost for a package on
both DHL and UPS web sites this morning, DHL showed $5.11 plus $3.00
pick up charge for $8.11 total. UPS showed $5.16, we don't pay a pick up
charge to UPS because we just hand the pkg to the driver when he
delivers. I decided to go ahead and ship UPS but then the $5.16 became
$7.20? Go figure................maybe I do pay a pick up charge and just
think I don't. I'll wait till I get the DHL starter package and see what
it looks like. UPS Pi__ed me off last week, added about 35.00 for a box
they said was oversized. I didn't measure it but I'm pretty sure it was
under the 108 inch limit and weight was only 16 lbs. Poor drivers just
can't handle anything big or heavy for their 25.00 per hour and 52 weeks
a year vacation I guess.
**********************************************************************************************************
*********
Since 1972
Jim Myers
Telrad Electronics
Fort Wayne, Indiana
Intrepid Video Support wrote:
> Here are the rates I got from DHL:
> http://intrepid-video.com/dhlrates.pdf
> If set up with Sharon, she can have the pick up fee waived..$3. savings right
> there.
> She's great...a driver scanned a package as a resident which billed me
> $1.75..and she called me because
> she saw it was addressed to a business..then waived the charge when I told
> her it was a business.
> Plus...I've known her for 14 years...
> Jeff
> --
> Intrepid Video TV/VCR Repair
> 263 S Front St, Steelton PA 17113
> 717-939-7708; (F) 717-564-4952
> www.intrepid-video.com www.tech-repair.net
> ----- Original Message -----
> From: "Jim Myers" <jr.myers@xxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, August 05, 2004 3:49 PM
> Subject: [TechAssist] Re: mailing tuner duds back to Tip-Top
>
>
> I always ship UPS and keep a printed receipt, get set up for Internet
> shipping and it's so simple. Just hand it to the UPS driver when he
> delivers. I just signed up for DHL Internet shipping today and may or
> may not switch depending on rates and quality of service. It seems that
> a lot of our incoming parts are being shipped DHL now so they must be
> cheaper. If that's the case UPS and FED-UP can sit at the curb and watch
> the DHL trucks roll by as far as I'm concerned. Tip-Top has only billed
> me extra one time and that was our fault, we didn't ship the dud back,
> found it in the van, they said they will refund when it shows up.
>
**********************************************************************************************************
> *********
> Since 1972
> Jim Myers
> Telrad Electronics
> Fort Wayne, Indiana
>
>
> Phil Bader wrote:
>
>>I'm curious...
>>Last month I was double billed for a Zenith tuner dud that Tip-Top says
>>he didn't recieve. i don't doubt his honesty, I remember sending it in
>>the same envelope with even more postage that was used to send it, and I
>>saw the mailman take it. How do i convince anyone it was sent...
>>So, another 27.00 visa charge...
>>Does everyone use the US mail for their dud return?
>>Any problems with the USPS with dud returns?
>>I guess I will have to use UPS and pay more so I can track in the future.
>>phil Bader
>>
>
>
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