[TechAssist] Re: Need Some input on becoming a RCA ASC.
- From: "Jerome Silverman" <greentron@xxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sat, 22 May 2004 22:53:36 -0400
We used to have ASC contracts with about 50 brand names. Some brands
disappeared, some became inactive, some dumped us, we dumped some. Only have
a few left, but we dont pay them anything. Once in a while, one of the
brands we used to have contacts us, saying they need us and we should pay
them. I either say no thanks, or we might consider them if they waive the
fees. If its one of the ones that dumped us, I tell them they need to waive
the fee and we are going to have to receive some sort of monthly payment for
carrying their account and handling all of those customer problems that they
dont pay for. No takers, so far.
Jerry Silverman
Greentron Inc
4 Newland Ave Greenville SC 29609
864 232 3889 Fax 271 2080
greentron@xxxxxxx
----- Original Message -----
From: "Don Hartigan" <hartstv@xxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Saturday, May 22, 2004 10:08 PM
Subject: [TechAssist] Re: Need Some input on becoming a RCA ASC.
> Back in APR/2000 the Cannex Outlet at CFB Gagetown asked me to do there
> Warranty Repairs for there RCA units.At that time I was doing warranty on
> the L/G,Sanyo,Philips,Panasonic,Daewoo,Emerson units they sold at there
> store so didn't think adding RCA would be too much trouble;That was until
I
> called the TECH REP,Tony Devito at RCA. He said Cannex had contacted him
> about my shop becoming a repair centre for there Rca units.Said I could be
a
> service centre immediately,AS SOON AS I sent a cheque for the necessary
> software package .Cost was 950.00.Told him tks BUT no tks!!I refuse to pay
> that much money to a company to do there warranty work.That was in 2000
> ,maybe things have changed but I doubt it.I don't mind paying for yearly
> subscription to get the service literature,but this was a little too much
> for my one man shop;just my .02 cents worth plus
> 949.98.......................
> Don of HARTS-TVCR''ASC''
> 9 Robert St,Oromocto,NB,Can,E2V3N2
> hartstv@xxxxxxxxxxx
> Tel-5063579785,fax-3576010
> cel-4701719
> ----- Original Message -----
> From: "Paul Westcott" <westcott@xxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Saturday, May 22, 2004 10:12 PM
> Subject: [TechAssist] Re: Need Some input on becoming a RCA ASC.
>
>
> > Ed,
> > Its funny that you mention Mel and Doug
> > I never liked Mel, but Doug was a great guy.
> > In the middle eighty's,when I worked for RCA,
> > The used to fly me down to Toronto about once a month
> > to help out on the VCR bench wher Doug was a tech.
> > This was after they demoted him from trainer to bench tech.
> > The company did everything in their powers to make him quit.
> > He was hounded constantly( this while going through a messy divorce.)
> > I don't know what happened to him after the branch was closed in 1988.
> > BTW, Mel ended up doing a few TV commercials.
> > Paul Westcott
> > Kingsway Electronics
> > Sudbury,Ont.
> > 705 566-9290
> > westcott@xxxxxxx
> > kingswayelectronics@xxxxxxxxxx
> > ----- Original Message -----
> > From: "Tel-Tek" <teltek3@xxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Saturday, May 22, 2004 8:39 PM
> > Subject: [TechAssist] Re: Need Some input on becoming a RCA ASC.
> >
> >
> > > Jerry..
> > > Good advice..if it was RCA....Thomson Consumer Electronics went
deeper.
> > > Here we had Service Seminars back in the 80's, ASC's) on a No Charge
> > Basis,
> > > with a great Dinner. Then it went to Bring your own lunch, this is the
> > > Equipment you need, we have it, and if you want to remain a ASC, buy
> > > it...(today with a 10% discount).
> > >
> > > Some of us tried to discuss recent chassis, and fixes. What we got...
> > >
> > > That's old Technology!
> > >
> > > We had two guys, Doug Steadman and Mel Hart, these guys were hung out
to
> > the
> > > wind because they were too Technically minded, and actually cared
about
> > the
> > > Techs.
> > >
> > > Some guys from Ontario may remember these guys. Great team.
> > >
> > > Mel was the Company...Doug was the Technician.
> > > Just flashing back on those two guys, that's what this trade used to
be.
> > > "PRIDE".
> > >
> > > -Ed-
> > > Tel-Tek Electronics
> > > Ontario-Canada
> > >
> > > teltek3@xxxxxxxxxxxx
> > > ----- Original Message -----
> > > From: "Jerome Silverman" <greentron@xxxxxxxxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Tuesday, May 18, 2004 9:18 PM
> > > Subject: [TechAssist] Re: Need Some input on becoming a RCA ASC.
> > >
> > >
> > > > Those are also the Chipper Check people that you see so many good
> > comments
> > > > about. But now that they have less control over product design, the
> new
> > > > stuff may not require it. But you still might have to get one to
work
> on
> > > > their old stuff. When we were an ASC for them, they used to ask us
to
> do
> > > all
> > > > sorts of special warranty work for them and then they would reject
the
> > > > claims. If we persisted, they usually would pay, but not always. One
> > day,
> > > > the rejected claim straw broke the camels back and we told them to
> learn
> > > how
> > > > to fix the stuff themselves. They were expensive to be an ASC for,
> > > charging
> > > > us for literature for each category, training materials, and the
> > > > Fixfinder data base. They loaned us a few seldom-used jigs but on
many
> > > they
> > > > said they didnt have any to loan and we had to buy them. Finally
> > resorted
> > > to
> > > > buying some from distributors and returning them and paying the
> > restocking
> > > > charge.
> > > > Jerry Silverman
> > > > Greentron Inc
> > > > 4 Newland Ave Greenville SC 29609
> > > > 864 232 3889 Fax 271 2080
> > > > greentron@xxxxxxx
> > > > ----- Original Message -----
> > > > From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
> > > > To: <techassist@xxxxxxxxxxxxx>
> > > > Sent: Tuesday, May 18, 2004 7:38 PM
> > > > Subject: [TechAssist] Re: Need Some input on becoming a RCA ASC.
> > > >
> > > >
> > > > > Yea, when the boards are available...
> > > > > Mando...RCA's pay rate is better than some of the others and you
can
> > > > submit claims online.
> > > > > Jeff
> > > > > --
> > > > > Intrepid Video TV/VCR Repair
> > > > > 263 S Front St, Steelton PA 17113
> > > > > 717-939-7708; (F) 717-564-4952
> > > > > www.intrepid-video.com www.tech-repair.net
> > > > > ----- Original Message -----
> > > > > From: "tvservice" <tvservice@xxxxxxxxxxxxx>
> > > > > To: <techassist@xxxxxxxxxxxxx>
> > > > > Sent: Tuesday, May 18, 2004 3:53 PM
> > > > > Subject: [TechAssist] Re: Need Some input on becoming a RCA ASC.
> > > > >
> > > > >
> > > > > If you want to stay in this business I recommend becoming ASC for
as
> > > many
> > > > > manufacturers as you can
> > > > > Most RCA sets are pretty easy repairs unless you get into the new
HD
> > > > chassis
> > > > > but most HD sets are board replacement in warranty
> > > > > Robert
> > > > > tvservice@xxxxxxxxxxxxx
> > > > > H & H Electronics Inc
> > > > >
> > > > >
> > > > > ----- Original Message -----
> > > > > From: "armando guerra" <birdie@xxxxxxxxxxxxx>
> > > > > To: <techassist@xxxxxxxxxxxxx>
> > > > > Sent: Tuesday, May 18, 2004 12:58 PM
> > > > > Subject: [TechAssist] Need Some input on becoming a RCA ASC.
> > > > >
> > > > >
> > > > > > I have been asked by a dealer here if I would like to become an
> rca
> > > > > > service center.I never liked the idea of being a asc for any
> company
> > > > > > because of all the requirements that they have.This dealer
handles
> > > only
> > > > > > rca tv's.I would like to get some info on whether you techs
think
> > its
> > > > > > worth becoming a service center. How good are the pay scales.Do
> they
> > > pay
> > > > > > mileage for out of town calls?The dealer say's that he sells
alot
> of
> > > the
> > > > > > projo tv's.I would apreciate any and all the info that I can get
> so
> > > that
> > > > > > I can make a decision whether I want to be an asc for rca.If I
> > decide
> > > > > > that I want to do this,does rca have a website that I can
download
> > all
> > > > > > the info on becoming an asc?
> > > > > > Thanks for all your help in this matter.
> > > > > > Mando
> > > > > > Birdie's TV & Electronics
> > > > > > Casa Grande, AZ
> > > > > >
> > > > > >
> > > > >
> > > >
> > >
> >
>
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