[TechAssist] Re: Need Some input on becoming a RCA ASC.
- From: "Hoyt's TV" <hoytstv@xxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sun, 23 May 2004 09:57:45 -0400
How about Cannex pays that initial cost, if they want you to do it bad
enough?
You have to make a decent profit or it's not worth doing. I don't know how
large this Canex place is, but in a one man shop it will take a long time to
recover that kind of outlay for just one brand, if ever.
Mine's a one man shop too, and that's probably the reason I don't do any
warranty. They expect you to buy expensive software and service lit. like
theirs is the only brand you are going to have to invest in. One big problem
I have with doing warranty work is that you get to be the first explorer in
a new land, which is not at all cost effective. On top of that, they expect
you do it for less than you would charge a customer for doing well known
(easy) repairs. And they are always looking for a way to minimize their cost
which means maximizing your cost. In other words: cheating you out of money
that you deserve in every way they can.
Russ Hoyt
Hoyt's TV
Exeter, NH
----- Original Message -----
From: "Don Hartigan" <hartstv@xxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Saturday, May 22, 2004 10:08 PM
Subject: [TechAssist] Re: Need Some input on becoming a RCA ASC.
> Back in APR/2000 the Cannex Outlet at CFB Gagetown asked me to do there
> Warranty Repairs for there RCA units.At that time I was doing warranty on
> the L/G,Sanyo,Philips,Panasonic,Daewoo,Emerson units they sold at there
> store so didn't think adding RCA would be too much trouble;That was until
I
> called the TECH REP,Tony Devito at RCA. He said Cannex had contacted him
> about my shop becoming a repair centre for there Rca units.Said I could be
a
> service centre immediately,AS SOON AS I sent a cheque for the necessary
> software package .Cost was 950.00.Told him tks BUT no tks!!I refuse to pay
> that much money to a company to do there warranty work.That was in 2000
> ,maybe things have changed but I doubt it.I don't mind paying for yearly
> subscription to get the service literature,but this was a little too much
> for my one man shop;just my .02 cents worth plus
> 949.98.......................
> Don of HARTS-TVCR''ASC''
> 9 Robert St,Oromocto,NB,Can,E2V3N2
> hartstv@xxxxxxxxxxx
> Tel-5063579785,fax-3576010
> cel-4701719
> ----- Original Message -----
> From: "Paul Westcott" <westcott@xxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Saturday, May 22, 2004 10:12 PM
> Subject: [TechAssist] Re: Need Some input on becoming a RCA ASC.
>
>
> > Ed,
> > Its funny that you mention Mel and Doug
> > I never liked Mel, but Doug was a great guy.
> > In the middle eighty's,when I worked for RCA,
> > The used to fly me down to Toronto about once a month
> > to help out on the VCR bench wher Doug was a tech.
> > This was after they demoted him from trainer to bench tech.
> > The company did everything in their powers to make him quit.
> > He was hounded constantly( this while going through a messy divorce.)
> > I don't know what happened to him after the branch was closed in 1988.
> > BTW, Mel ended up doing a few TV commercials.
> > Paul Westcott
> > Kingsway Electronics
> > Sudbury,Ont.
> > 705 566-9290
> > westcott@xxxxxxx
> > kingswayelectronics@xxxxxxxxxx
> > ----- Original Message -----
> > From: "Tel-Tek" <teltek3@xxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Saturday, May 22, 2004 8:39 PM
> > Subject: [TechAssist] Re: Need Some input on becoming a RCA ASC.
> >
> >
> > > Jerry..
> > > Good advice..if it was RCA....Thomson Consumer Electronics went
deeper.
> > > Here we had Service Seminars back in the 80's, ASC's) on a No Charge
> > Basis,
> > > with a great Dinner. Then it went to Bring your own lunch, this is the
> > > Equipment you need, we have it, and if you want to remain a ASC, buy
> > > it...(today with a 10% discount).
> > >
> > > Some of us tried to discuss recent chassis, and fixes. What we got...
> > >
> > > That's old Technology!
> > >
> > > We had two guys, Doug Steadman and Mel Hart, these guys were hung out
to
> > the
> > > wind because they were too Technically minded, and actually cared
about
> > the
> > > Techs.
> > >
> > > Some guys from Ontario may remember these guys. Great team.
> > >
> > > Mel was the Company...Doug was the Technician.
> > > Just flashing back on those two guys, that's what this trade used to
be.
> > > "PRIDE".
> > >
> > > -Ed-
> > > Tel-Tek Electronics
> > > Ontario-Canada
> > >
> > > teltek3@xxxxxxxxxxxx
> > > ----- Original Message -----
> > > From: "Jerome Silverman" <greentron@xxxxxxxxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Tuesday, May 18, 2004 9:18 PM
> > > Subject: [TechAssist] Re: Need Some input on becoming a RCA ASC.
> > >
> > >
> > > > Those are also the Chipper Check people that you see so many good
> > comments
> > > > about. But now that they have less control over product design, the
> new
> > > > stuff may not require it. But you still might have to get one to
work
> on
> > > > their old stuff. When we were an ASC for them, they used to ask us
to
> do
> > > all
> > > > sorts of special warranty work for them and then they would reject
the
> > > > claims. If we persisted, they usually would pay, but not always. One
> > day,
> > > > the rejected claim straw broke the camels back and we told them to
> learn
> > > how
> > > > to fix the stuff themselves. They were expensive to be an ASC for,
> > > charging
> > > > us for literature for each category, training materials, and the
> > > > Fixfinder data base. They loaned us a few seldom-used jigs but on
many
> > > they
> > > > said they didnt have any to loan and we had to buy them. Finally
> > resorted
> > > to
> > > > buying some from distributors and returning them and paying the
> > restocking
> > > > charge.
> > > > Jerry Silverman
> > > > Greentron Inc
> > > > 4 Newland Ave Greenville SC 29609
> > > > 864 232 3889 Fax 271 2080
> > > > greentron@xxxxxxx
> > > > ----- Original Message -----
> > > > From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
> > > > To: <techassist@xxxxxxxxxxxxx>
> > > > Sent: Tuesday, May 18, 2004 7:38 PM
> > > > Subject: [TechAssist] Re: Need Some input on becoming a RCA ASC.
> > > >
> > > >
> > > > > Yea, when the boards are available...
> > > > > Mando...RCA's pay rate is better than some of the others and you
can
> > > > submit claims online.
> > > > > Jeff
> > > > > --
> > > > > Intrepid Video TV/VCR Repair
> > > > > 263 S Front St, Steelton PA 17113
> > > > > 717-939-7708; (F) 717-564-4952
> > > > > www.intrepid-video.com www.tech-repair.net
> > > > > ----- Original Message -----
> > > > > From: "tvservice" <tvservice@xxxxxxxxxxxxx>
> > > > > To: <techassist@xxxxxxxxxxxxx>
> > > > > Sent: Tuesday, May 18, 2004 3:53 PM
> > > > > Subject: [TechAssist] Re: Need Some input on becoming a RCA ASC.
> > > > >
> > > > >
> > > > > If you want to stay in this business I recommend becoming ASC for
as
> > > many
> > > > > manufacturers as you can
> > > > > Most RCA sets are pretty easy repairs unless you get into the new
HD
> > > > chassis
> > > > > but most HD sets are board replacement in warranty
> > > > > Robert
> > > > > tvservice@xxxxxxxxxxxxx
> > > > > H & H Electronics Inc
> > > > >
> > > > >
> > > > > ----- Original Message -----
> > > > > From: "armando guerra" <birdie@xxxxxxxxxxxxx>
> > > > > To: <techassist@xxxxxxxxxxxxx>
> > > > > Sent: Tuesday, May 18, 2004 12:58 PM
> > > > > Subject: [TechAssist] Need Some input on becoming a RCA ASC.
> > > > >
> > > > >
> > > > > > I have been asked by a dealer here if I would like to become an
> rca
> > > > > > service center.I never liked the idea of being a asc for any
> company
> > > > > > because of all the requirements that they have.This dealer
handles
> > > only
> > > > > > rca tv's.I would like to get some info on whether you techs
think
> > its
> > > > > > worth becoming a service center. How good are the pay scales.Do
> they
> > > pay
> > > > > > mileage for out of town calls?The dealer say's that he sells
alot
> of
> > > the
> > > > > > projo tv's.I would apreciate any and all the info that I can get
> so
> > > that
> > > > > > I can make a decision whether I want to be an asc for rca.If I
> > decide
> > > > > > that I want to do this,does rca have a website that I can
download
> > all
> > > > > > the info on becoming an asc?
> > > > > > Thanks for all your help in this matter.
> > > > > > Mando
> > > > > > Birdie's TV & Electronics
> > > > > > Casa Grande, AZ
> > > > > >
> > > > > >
> > > > >
> > > >
> > >
> >
>
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