[sib-access] Re: Strange keystroke problem

  • From: Chi Kim <chigookkim@xxxxxxxxxxx>
  • To: sib-access@xxxxxxxxxxxxx
  • Date: Tue, 23 Dec 2014 22:35:38 -0500

Saeed, I'm glad that worked.

Chi

On 12/23/2014 5:53 PM, saeed Mirzazadeh wrote:
> Chi,
> It worked! Thank you so much!!!
> You're great!!!
> Warm regards,
> Saeed
>
> On 12/23/14, saeed Mirzazadeh <saeedm19@xxxxxxxxx> wrote:
>> Ok. Thanks. I'll try it, and let you know the result.
>>
>> On 12/23/14, Chi Kim <chigookkim@xxxxxxxxxxx> wrote:
>>> Saeed, I forgot to mention that you need sited help for this. The dialog
>>> for
>>> this is not accessible.
>>>
>>> You need to open the setting from Intel graphics driver on the system
>>> tray.
>>>
>>> Chi
>>> On 12/23/2014 12:35 PM, saeed Mirzazadeh wrote:
>>>> Chi,
>>>> Thanks for your message and your attention to my problem. It sounds
>>>> right. I tried but I didn't find the place to change the hotkeys.
>>>> Please let me know its address.
>>>> Thank you again.
>>>> Regards,
>>>> Saeed
>>>>
>>>> On 12/23/14, Chi Kim <chigookkim@xxxxxxxxxxx> wrote:
>>>>> Hi Saeed,
>>>>>
>>>>> Recent intel graphics driver update made this more difficult. Here's
>>>>> how
>>>>> you fix it.
>>>>> Disabling the hot keys used to fix the problem, but now it wouldn't
>>>>> work
>>>>> even though they're disabled.
>>>>> You actually have to change the rotate hot keys to something else and
>>>>> then disable.
>>>>> Also make sure those rotate hot keys are enabled while you change.
>>>>> Change ctrl+alt+down to ctrl+shift+down
>>>>> Change ctrl+alt+up to ctrl+shift+up.
>>>>> Click apply.
>>>>> Then you have to disable the hot keys and then hit apply one more time.
>>>>> This is also the same problem for people who use laptops with intel
>>>>> graphics card including Bootcamp on Macbook.
>>>>> Hope that helps.
>>>>>
>>>>> Chi
>>>>>
>>>>>
>>>>> On 12/5/2014 7:21 AM, saeed Mirzazadeh wrote:
>>>>>> Hi all.
>>>>>> A friend of mine has recently got a new laptop and installed
>>>>>> sib-access on it. The plug-in is running normally, as it's announced
>>>>>> by testing, but just one keystroke does not work, which is
>>>>>> alt+control+up/down arrow to navigate between staves.
>>>>>> What do you advice to resolve this strange problem?
>>>>>> Thanks so much in advance!
>>>>>> Best regards,
>>>>>> Saeed
>>>>>>
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>

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