[real-eyes] Re: Windows Programs and Others
- From: Margaret Condy <condy@xxxxxxxxxx>
- To: real-eyes@xxxxxxxxxxxxx
- Date: Sun, 19 Feb 2012 10:20:33 -0500
Glenn, my computer guy has tried a number of things to solve the
problems, including putting in a new sound card with no luck. His most
recent attempt involved taking absolutely everything off the computer
and reloading the whole shebang. It didn't make a difference. Now he has
de-activated some programs that he figures I won't use, and the sound
issue seems, at least for now, to have been resolved. However, that's
when WE seems to have lost its ability to read my e-mails. Could just be
coincidence. He did play around with the display, to try and stop
Window-Eyes from affecting it, but hasn't had any success. I'll see if I
can make the changes you suggested, though. But I'm not very good at
techie stuff, so wish me well in that.
As far as the choice between JFW and WE is concerned, it probably
doesn't matter much to me, because with all the problems I've had with
WE, I really haven't hunkered down and tried to learn how to use it. I
wonder if anyone else has any comments on why they would recommend one
over the other. (But I don't want to start a flame war!)
Margaret
On 17-Feb-2012 10:29 PM, Glenn wrote:
> Hi Margaret,
> Sounds like you may have one or two issues.
> I would first go to the device manager and remove the sound card, and let
> windows re-detect it on start up.
> Also, before you restart, from doing the above, check the resolution of the
> display, it may be set too low.
> You should have it set for the highest, or near highest resolution.
> Another thought is that since you are low vision, you may have increased
> some of the font sizes before you used either a third-party program, or
> Microsoft's accessibility to make things larger.
> I always set the fonts and such back to the windows defaults before using
> accessibility settings for the display.
> On the screenreader, personally, I like JFW, but if you are used to WE, I
> think it would be better for you to use what you are used to, unless that
> is, you never really learned the keyboard commands that are specific to WE.
>
> HTH.
> Glenn
> ----- Original Message -----
> From: "Margaret Condy"<condy@xxxxxxxxxx>
> To:<real-eyes@xxxxxxxxxxxxx>
> Sent: Friday, February 17, 2012 1:29 PM
> Subject: [real-eyes] Re: Windows Programs and Others
>
>
> Hi:
>
> I've been a lurker on this list for a while, and I'm impressed by the
> knowledge you folks have. I'm not tech-savvy at all, so I'd like to ask
> you a question, after giving you my background. I hope you'll have the
> patience to read this -- I really need some advice!
>
> I'm a writer/editor, and I spend most of my day at the computer.
> However, I've been gradually losing my vision for the past five years,
> after cataract surgery that went wrong, and now I'm registered as
> legally blind. About 1 1/2 years ago, planning for a future where my
> vision would be completely gone, I got Window-Eyes and Kurzweil loaded
> onto my computer, along with Windows 7 and Microsoft Office 2010.
>
> However, I've had all sorts of problems with what seem to be conflicts
> between these various programs. To give you some examples, W-E seems
> unable to read my e-mails in Thunderbird. Also, when I activate W-E, the
> screen font becomes pixilated and much more difficult to read -- which
> obviously wouldn't matter if I were completely blind, but is a major
> irritant while I still have some vision. Also, when I've been using W-E,
> I begin to develop problems with the sound cutting out, not just in W-E
> but elsewhere as well. My computer guy, who I think is more a fan of
> Jaws than of Window-Eyes, has been unable to resolve the issues. He
> suggested that for now I try ZoomText, but it turns out that ZoomText
> won't read my e-mails either.
>
> Now I have an opportunity to start afresh, with new programs, through
> government support. A consultant at the Canadian National Institute for
> the Blind -- the CNIB -- has recommended that I switch to Jaws, and that
> I drop back from Microsoft Office 2010 to the previous version.
>
> I'd love to have your opinions about Window-Eyes versus Jaws, as well as
> which basic PC programs you'd recommend (Office 2010 or something else).
> Thank you all for any help you can offer.
>
> Margaret
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