[real-eyes] Re: Windows Programs and Others
- From: "Glenn" <GlennErvin@xxxxxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Fri, 17 Feb 2012 21:29:33 -0600
Hi Margaret,
Sounds like you may have one or two issues.
I would first go to the device manager and remove the sound card, and let
windows re-detect it on start up.
Also, before you restart, from doing the above, check the resolution of the
display, it may be set too low.
You should have it set for the highest, or near highest resolution.
Another thought is that since you are low vision, you may have increased
some of the font sizes before you used either a third-party program, or
Microsoft's accessibility to make things larger.
I always set the fonts and such back to the windows defaults before using
accessibility settings for the display.
On the screenreader, personally, I like JFW, but if you are used to WE, I
think it would be better for you to use what you are used to, unless that
is, you never really learned the keyboard commands that are specific to WE.
HTH.
Glenn
----- Original Message -----
From: "Margaret Condy" <condy@xxxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Friday, February 17, 2012 1:29 PM
Subject: [real-eyes] Re: Windows Programs and Others
Hi:
I've been a lurker on this list for a while, and I'm impressed by the
knowledge you folks have. I'm not tech-savvy at all, so I'd like to ask
you a question, after giving you my background. I hope you'll have the
patience to read this -- I really need some advice!
I'm a writer/editor, and I spend most of my day at the computer.
However, I've been gradually losing my vision for the past five years,
after cataract surgery that went wrong, and now I'm registered as
legally blind. About 1 1/2 years ago, planning for a future where my
vision would be completely gone, I got Window-Eyes and Kurzweil loaded
onto my computer, along with Windows 7 and Microsoft Office 2010.
However, I've had all sorts of problems with what seem to be conflicts
between these various programs. To give you some examples, W-E seems
unable to read my e-mails in Thunderbird. Also, when I activate W-E, the
screen font becomes pixilated and much more difficult to read -- which
obviously wouldn't matter if I were completely blind, but is a major
irritant while I still have some vision. Also, when I've been using W-E,
I begin to develop problems with the sound cutting out, not just in W-E
but elsewhere as well. My computer guy, who I think is more a fan of
Jaws than of Window-Eyes, has been unable to resolve the issues. He
suggested that for now I try ZoomText, but it turns out that ZoomText
won't read my e-mails either.
Now I have an opportunity to start afresh, with new programs, through
government support. A consultant at the Canadian National Institute for
the Blind -- the CNIB -- has recommended that I switch to Jaws, and that
I drop back from Microsoft Office 2010 to the previous version.
I'd love to have your opinions about Window-Eyes versus Jaws, as well as
which basic PC programs you'd recommend (Office 2010 or something else).
Thank you all for any help you can offer.
Margaret
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