<Copy> REMEMBER ...there are negatives and positives about every company. Just because one person has a bad report doesn't mean another will..were I you I would research online and find out what others have to say. I have a friend who SWEARS by Dell..wouldn't have any other computer. <End> I totally agree. When I had my store, I expected to be working on a little of everything. I was stunned when the first 90 customers that brought computers in brought in a Gateway. Their reasons for doing so varied from I had the best repair prices, best hardware replacement price, to Gateway will fix it free but they want the customer to pay shipping, etc. Only was there one person who was angry (spit-fire angry) at the company and would have nothing to do with them. I had a group of farmers who used nothing but Packard Bells to operate the farms. Several of them would tell me that Packard Bell was the "only" good computer out there. Flip side, I had some doctors tell me the Packard Bell was unreliable- and it conked out at critical times of an operation. They urged people not to buy them. Two very different opinions. After that, it tapered off into a little bit of everything. We worked on all of them except Commodores. (I couldn't get Commodore parts.) So, Jo, go and rest that your Dell is a well built machine. Almost everyday, we heard a new 'bad' report about a company, or a 'new' good report. I would say that only 0.01919 percent (less than two percent) of the people buying any brand name were unhappy with that company. Robert To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk