-=PCTechTalk=- Re: i got a new hp puter runing win xp

  • From: "Wyatt M. Portendt" <nunyabidness6@xxxxxxxxx>
  • To: pctechtalk@xxxxxxxxxxxxx
  • Date: Mon, 04 Aug 2003 13:54:56 -0500

You're talking to the wrong person or using the wrong tone.  Myself and
many others have gotten the CD's ranging from free to about 6 dollars.
Their website was no help.  I had to spring for a phone call. 

On 8/4/2003 at 1:48 PM a whisper was heard, and the one known as David
Weaver was rumoured to have uttered....

          |  They have told me the same thing twice.  Once
          |  when a computer was under
          |  warranty and once when the computer wasn't.  I used the
          |  argument that
          |  the computer was shipped with an OS, and once I replaced the
          |  HD I should
          |  be able to reinstall, and they said Tough luck, go buy a
          |  retail version.
          |  
          |  Dave
          |  
          |  -----Original Message-----
          |  From: pctechtalk-bounce@xxxxxxxxxxxxx
          |  [mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of Wyatt M.
          |  Portendt
          |  Sent: Monday, August 04, 2003 12:58 PM
          |  To: pctechtalk@xxxxxxxxxxxxx
          |  Subject: -=PCTechTalk=- Re: i got a new hp puter runing win xp
          |  
          |  
          |  It's not something they advertise or give out easily.  I
          |  believe, by
          |  law, they have to offer them and can only charge for
          |  processing,
          |  shipping and handling.  HP sent mine for two computers here
          |  free.  You
          |  need to tell them that without a restore disk, if you have a
          |  hard drive
          |  failure that you can't use the operating system that you paid
          |  for with
          |  the computer.  You
          |  *can't* do it online.  You have to call their help and support
          |  number.
          |  
          |  On 8/2/2003 at 7:30 PM a whisper was heard, and the one known
          |  as David
          |  Weaver was rumoured to have uttered....
          |  
          |            |  I did call them, and they wouldn't give them. 
          |            |  Wanted $50 dollars.  The
          |            |  disc by law should ship when the computer ships. 
          |  The way I
          |            |  understand
          |            |  it they are to provide a hard copy outside of the
          |  computer.
          |            |  
          |            |  Dave
          |            |  
          |            |  -----Original Message-----
          |            |  From: pctechtalk-bounce@xxxxxxxxxxxxx
          |            |  [mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On
          |  Behalf Of Wyatt
          |  M.
          |            |  Portendt
          |            |  Sent: Saturday, August 02, 2003 6:57 PM
          |            |  To: pctechtalk@xxxxxxxxxxxxx
          |            |  Subject: -=PCTechTalk=- Re: i got a new hp puter
          |  runing win
          |  xp
          |            |  
          |            |  
          |            |  You can get the disks for free from HP.  It isn't
          |  well
          |            |  advertised.  You
          |            |  have to call them.
          |            |  
          |            |  On 8/2/2003 at 7:16 AM a whisper was heard, and
          |  the one
          |  known
          |            |  as David
          |            |  Weaver was rumoured to have uttered....
          |            |  
          |            |            |  Funny that they now come from the
          |  same
          |  corporate
          |            |            |  structure.
          |            |            |  
          |            |            |  One big thing that I don't like with
          |  the new
          |            |  HP/Compaqs is
          |            |            |  that they
          |            |            |  don't come with recovery discs.  All
          |  the
          |  recovery
          |            |  stuff is
          |            |  on a
          |            |            |  partition on the hard drive.  How
          |  they get
          |  away
          |            |  with this
          |            |  when
          |            |            |  you're to
          |            |            |  be given a hard copy of any software
          |  they put
          |  on
          |            |  is beyond
          |            |  me.
          |            |            |   If the
          |            |            |  HD fails you're stuck shelling out
          |  $50 or so
          |            |  dollars for a
          |            |            |  recovery CD
          |            |            |  with the OS on it. (that's after
          |  warranty).
          |            |            |  
          |            |            |  And if you ever need tech support,
          |  forget
          |  about
          |            |  it.
          |            |  HP/Compaq
          |            |            |  is worse
          |            |            |  than Dell in my opinion, and Dell's
          |  support is
          |            |  nonexsistent. 
          |            |            |  I've got
          |            |            |  customers who come to me before they
          |  ever call
          |            |  Dell or
          |            |            |  HP/Compaq, even
          |            |            |  when the computer is under warranty.
          |            |            |  
          |            |            |  Dave
          |            |            |  -----Original Message-----
          |            |            |  From:
pctechtalk-bounce@xxxxxxxxxxxxx
          |            |            | 
          |  [mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On
          |            |  Behalf Of Wyatt
          |            |  M.
          |            |            |  Portendt
          |            |            |  Sent: Saturday, August 02, 2003
          |  12:22 AM
          |            |            |  To: pctechtalk@xxxxxxxxxxxxx
          |            |            |  Subject: -=PCTechTalk=- Re: i got a
          |  new hp
          |  puter
          |            |  runing win
          |            |  xp
          |            |            |  
          |            |            |  
          |            |            |  No problem with three here, other
          |  than
          |  cleaning
          |            |  all the
          |            |  crap
          |            |            |  off them
          |            |            |  before I could use them.  (G)  HP is
          |  infested
          |  with
          |            |  junk/trial
          |            |            |  programs
          |            |            |  and a good case of backweb.  The
          |  computers
          |  seem
          |            |  to be good,
          |            |            |  though...not
          |            |            |  as good as a custom, but not junky
          |  like a
          |  Compaq
          |            |  either. 
          |            |            |  (Apologies to
          |            |            |  Compaq
          |            |            |  owners.)
          |            |            |  
          |            |            |  On 7/26/2003 at 7:03 PM a whisper
          |  was heard,
          |  and
          |            |  the one
          |            |  known
          |            |            |  as
          |            |            |  Checkssis@xxxxxxx was rumoured to
          |  have
          |  uttered....
          |            |            |  
          |            |            |            |  any hp user problems
          |  would be
          |            |  welcome,
          |            |            |            |  
          |            |            |            
          |            |            |  
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          |            |  ********* And So It Was ***********
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