-=PCTechTalk=- Re: Earthlink DSL
- From: "=^;^=" <alienkc@xxxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Mon, 12 Jan 2004 12:49:06 -0600
that is just nuts
someone else should have checked that
----- Original Message -----
From: "Hank" <hdka@xxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Monday, January 12, 2004 12:45 PM
Subject: -=PCTechTalk=- Re: Earthlink DSL
> New update, It seems that I have went through all the for nothing, I just
got a call from the ST and ha said it is the Earthlink server, Should be
fixed around 6pm.
> Sincerely Yours,
> Hank
> ----- Original Message -----
> From: Hank
> To: pctechtalk@xxxxxxxxxxxxx
> Sent: Monday, January 12, 2004 12:14 PM
> Subject: -=PCTechTalk=- Re: Earthlink DSL
>
> Yep I will just stay on dial up for a few days, Maybe I will feel better
then also, I think that having to change my glasses to read the fine print
on the Quickstart and the Network card book is what is making me feel so
tired.
> Sincerely Yours,
> Hank
> ----- Original Message -----
> From: T. Hunt
> To: pctechtalk@xxxxxxxxxxxxx
> Sent: Monday, January 12, 2004 10:53 AM
> Subject: -=PCTechTalk=- Re: Earthlink DSL
>
>
> Hank-
> This looks like they don't have things set up on their end, either
> Earthlink or the phone company. Give it a day or 2.
>
> Tom
>
> At 10:25 PM 1/11/2004 -0600, you wrote:
>
> >Hi Tom, The modem is plugged into a plug that isn't but about 5 feet
from
> >the outside phone box, the phone has a diff line coming into the
house. I
> >have the Synt ok, it stops at the ping, Here is a copy of the test.
> >Test the connections in your home
> > Test your Ethernet connection : PASS INFO
> > Test ADSL synchronization (Sync) : PASS INFO
> > Test Ethernet connection to ATM : PASS INFO
> >Test the carrier's connection
> > Test ATM OAM segment ping : FAIL FIX
> > Test ATM OAM end-to-end ping : FAIL FIX
> >
> >Test your connection to EarthLink
> > Test PPPoE server connection : FAIL FIX
> > Test PPPoE server session : N/A INFO
> > Test authentication with EarthLink : N/A INFO
> > From here down is N?A
> >Sincerely Yours,
> >Hank
> > My home page
> >http://members.fortunecity.com/hdka
> > Radarmatrix
> >http://www.radarmatrix.com
> > Songs
> >http://hdka.stormpages.com/index.html
> > Chemtrails
> >http://members.fortunecity.com/hdka/menact.html
> >
> > ----- Original Message -----
> > From: T. Hunt
> > To: pctechtalk@xxxxxxxxxxxxx
> > Sent: Sunday, January 11, 2004 10:08 PM
> > Subject: -=PCTechTalk=- Re: Earthlink DSL
> >
> >
> > Hank-
> > Be patient and go through the menu when you call Earthlink. It's
the only
> > way to get to talk to a person and get them started on solving
your
> > problem. BS will not even talk to you since your DSL is provided
by
> > Earthlink; they will ALWAYS refer you back to Earthlink. The only
people
> > that can talk to BS and get anything done are the level 2 techs
from
> > Earthlink. So call Earthlink and wait through the menu to talk to
a
> > tech. Have all your info at hand and understand that they don't
know you
> > from Adam's housecat, so each one will start from scratch. Bear
with them
> > as this is about the only way it can be done. Explain that you've
power
> > cycled the modem and rebooted your computer and still no Sync. If
they
> > ask
> > you to unplug any other phones on the line, do it once anyway.
They will
> > ask you if you have a 900MHz phone near the modem. Make sure you
> > don't. The one thing that WILL help is to move the DSL modem as
close to
> > where the phone line enters the house as you can.
> >
> > I've had the Earthlink techs ask me to do a number of strange
things but
> > moving the modem is the first one that actually made a
> > difference. Nothing
> > else on the phones has changed in well over a year but I started
to get
> > dropped connections. Now, I don't know if a filter went bad or a
phone
> > started putting out static or what but moving the modem 9" from
the NID
> > has
> > had me connected for over a week with nary a drop. Obviously,
> > something in
> > my wiring/phones/filters has changed; I have no idea what. But
moving the
> > DSL modem to the nearest point to the NID made the difference.
> >
> > Hang in there; it'll be worth it.
> >
> > Tom
> >
> > At 03:01 PM 1/11/2004 -0600, you wrote:
> >
> > >Thank you Milady I will try it. People say not to talk about DSL
to the
> > >phone co, What could I ask them to check on to see if it is set
up or
> > >being set up when.
> > >Sincerely Yours,
> > >Hank
>
>
>
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