-=PCTechTalk=- Re: Earthlink DSL
- From: "=^;^=" <alienkc@xxxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Sun, 11 Jan 2004 00:01:47 -0600
Hank,
Have you asked them for someone to call you back? That would ensure that you
are dealing with ONE person till it is fixed. Ask them to set you up for a
call back.
Karen
----- Original Message -----
From: "Hank" <hdka@xxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Saturday, January 10, 2004 11:53 PM
Subject: -=PCTechTalk=- Re: Earthlink DSL
> When I was on the phone to Earthlink the TS said "That's good" when I told
him the Sync was light yellow. I am going to call again in the morning and
I'll ask. I am to tired to call tonight, I'm on my way to bed.
> Sincerely Yours,
> Hank
> My home page
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>
> ----- Original Message -----
> From: T. Hunt
> To: pctechtalk@xxxxxxxxxxxxx
> Sent: Saturday, January 10, 2004 11:45 PM
> Subject: -=PCTechTalk=- Re: Earthlink DSL
>
>
> Hank-
> I would check the manual to see if the Sync light is supposed to be
steady
> green. If it is and yours is yellow, you may not have sync, in which
case
> you'll not have DSL. Oftentimes the DSL kits will arrive before the
line
> is fully ready for the DSL. The local phone company, which handles all
the
> physical equipment, may not have gotten to your number yet. When you
call
> tech support, ask them what the lights should be if it's not explained
in
> the manual.
>
> Since you have Win98, you will need the PPPoE client but that is often a
> separate folder on the CD and can be installed by itself. It will
create a
> connection just like setting up a dial-in icon, rather than installing
the
> entire software package.
>
> Tom
>
> At 11:48 AM 1/10/2004 -0600, you wrote:
>
> >Hi, I have win98, the modem is VisionNet, It is plugged into the
Ethernet
> >card, The power stays lite and is green, the Sync is on but is yellow,
the
> >Wan comes on in a green blink, the Lan is on with green will blink off
> >and on once in awhile, Never have got anything from the PPPoE. I only
> >have the filter on the phone line.
> >Sincerely Yours,
> >Hank
>
>
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