that is just nuts someone else should have checked that ----- Original Message ----- From: "Hank" <hdka@xxxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Monday, January 12, 2004 12:45 PM Subject: -=PCTechTalk=- Re: Earthlink DSL > New update, It seems that I have went through all the for nothing, I just got a call from the ST and ha said it is the Earthlink server, Should be fixed around 6pm. > Sincerely Yours, > Hank > ----- Original Message ----- > From: Hank > To: pctechtalk@xxxxxxxxxxxxx > Sent: Monday, January 12, 2004 12:14 PM > Subject: -=PCTechTalk=- Re: Earthlink DSL > > Yep I will just stay on dial up for a few days, Maybe I will feel better then also, I think that having to change my glasses to read the fine print on the Quickstart and the Network card book is what is making me feel so tired. > Sincerely Yours, > Hank > ----- Original Message ----- > From: T. Hunt > To: pctechtalk@xxxxxxxxxxxxx > Sent: Monday, January 12, 2004 10:53 AM > Subject: -=PCTechTalk=- Re: Earthlink DSL > > > Hank- > This looks like they don't have things set up on their end, either > Earthlink or the phone company. Give it a day or 2. > > Tom > > At 10:25 PM 1/11/2004 -0600, you wrote: > > >Hi Tom, The modem is plugged into a plug that isn't but about 5 feet from > >the outside phone box, the phone has a diff line coming into the house. I > >have the Synt ok, it stops at the ping, Here is a copy of the test. > >Test the connections in your home > > Test your Ethernet connection : PASS INFO > > Test ADSL synchronization (Sync) : PASS INFO > > Test Ethernet connection to ATM : PASS INFO > >Test the carrier's connection > > Test ATM OAM segment ping : FAIL FIX > > Test ATM OAM end-to-end ping : FAIL FIX > > > >Test your connection to EarthLink > > Test PPPoE server connection : FAIL FIX > > Test PPPoE server session : N/A INFO > > Test authentication with EarthLink : N/A INFO > > From here down is N?A > >Sincerely Yours, > >Hank > > My home page > >http://members.fortunecity.com/hdka > > Radarmatrix > >http://www.radarmatrix.com > > Songs > >http://hdka.stormpages.com/index.html > > Chemtrails > >http://members.fortunecity.com/hdka/menact.html > > > > ----- Original Message ----- > > From: T. Hunt > > To: pctechtalk@xxxxxxxxxxxxx > > Sent: Sunday, January 11, 2004 10:08 PM > > Subject: -=PCTechTalk=- Re: Earthlink DSL > > > > > > Hank- > > Be patient and go through the menu when you call Earthlink. It's the only > > way to get to talk to a person and get them started on solving your > > problem. BS will not even talk to you since your DSL is provided by > > Earthlink; they will ALWAYS refer you back to Earthlink. The only people > > that can talk to BS and get anything done are the level 2 techs from > > Earthlink. So call Earthlink and wait through the menu to talk to a > > tech. Have all your info at hand and understand that they don't know you > > from Adam's housecat, so each one will start from scratch. Bear with them > > as this is about the only way it can be done. Explain that you've power > > cycled the modem and rebooted your computer and still no Sync. If they > > ask > > you to unplug any other phones on the line, do it once anyway. They will > > ask you if you have a 900MHz phone near the modem. Make sure you > > don't. The one thing that WILL help is to move the DSL modem as close to > > where the phone line enters the house as you can. > > > > I've had the Earthlink techs ask me to do a number of strange things but > > moving the modem is the first one that actually made a > > difference. Nothing > > else on the phones has changed in well over a year but I started to get > > dropped connections. Now, I don't know if a filter went bad or a phone > > started putting out static or what but moving the modem 9" from the NID > > has > > had me connected for over a week with nary a drop. Obviously, > > something in > > my wiring/phones/filters has changed; I have no idea what. But moving the > > DSL modem to the nearest point to the NID made the difference. > > > > Hang in there; it'll be worth it. > > > > Tom > > > > At 03:01 PM 1/11/2004 -0600, you wrote: > > > > >Thank you Milady I will try it. People say not to talk about DSL to the > > >phone co, What could I ask them to check on to see if it is set up or > > >being set up when. > > >Sincerely Yours, > > >Hank > > > > To unsub or change your email settings: > //www.freelists.org/webpage/pctechtalk > > To access our Archives: > http://groups.yahoo.com/group/PCTechTalk/messages/ > //www.freelists.org/archives/pctechtalk/ > > For more info: > //www.freelists.org/cgi-bin/list?list_id=pctechtalk > > > > --- > Outgoing mail is certified as Virus Free as AVG can do it. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.560 / Virus Database: 352 - Release Date: 1/8/04 > To unsub or change your email settings: > //www.freelists.org/webpage/pctechtalk > > To access our Archives: > http://groups.yahoo.com/group/PCTechTalk/messages/ > //www.freelists.org/archives/pctechtalk/ > > For more info: > //www.freelists.org/cgi-bin/list?list_id=pctechtalk > > > > --- > Outgoing mail is certified as Virus Free as AVG can do it. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.560 / Virus Database: 352 - Release Date: 1/8/04 > To unsub or change your email settings: > //www.freelists.org/webpage/pctechtalk > > To access our Archives: > http://groups.yahoo.com/group/PCTechTalk/messages/ > //www.freelists.org/archives/pctechtalk/ > > For more info: > //www.freelists.org/cgi-bin/list?list_id=pctechtalk > > To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk