It's not just pasting stuff from an email. I could be copy/pasting from a web page or from another Word doc or from an email. I either highlight the info, and do a control C and control V.... I've even tried going up to the the menu bar and clicking 'select all' and 'copy'... then 'paste' that way too. I don't know why, but when I paste to Word, it's been like most of the time it does the pdf icon instead of what I copied. If I go back and copy it a few more times, then it will work and paste eventually. ??? Re-Na --- Outgoing mail is certified Virus Free. Yipee! Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.559 / Virus Database: 351 - Release Date: 1/7/2004 Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Good advice is like good paint- it only works if applied.