I have a Epson R2400 printer and got this message yesterday, anybody have an idea what is wrong. I was doing some printing Saturday morning and there was terrible banding in the prints. In the past the problem always resolved by running the head cleaning utility, I had to run it 4 times before the printing resumed to normal quality. I then checked the printer status and got this error message, service required. Here is a screen shot of the message http://homepage.mac.com/gerhardk/epson/epsonerror.html Any body have a clue as to what type of service may be required? Gerhard gerhardk@xxxxxxx --- MUGLO information at <http://www.freewebs.com/muglo> Manage your account options at <//www.freelists.org/cgi-bin/lsg2.cgi>