there is a setting under Tools/Options/Print and Web.../White space... somehow this option was not checked causing the cursor to appear at the top edge of the page. once checked, problem solved. -----Original Message----- From: Linda F. Johnson [mailto:linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx] Sent: Tuesday, May 04, 2004 11:02 AM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Word 2003 So...when you open normal.dot, it looks this way? Are you opening normal.dot by File>Open instead of File>New? Linda Linda's Computer Stop http://personal-computer-tutor.com _____ =20 << ella for Spam Control >> has removed 10779 Spam messages and set aside 0 Newsletters for me You can use it too - and it's FREE! www.ellaforspam.com=09 ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************