[mso] Re: Word 2003

Hi

If you're friend's operating system is XP, did you try system restore?  its
worked for other software mess-ups I've experienced
<paul>
----- Original Message ----- 
From: "George" <george@xxxxxxxxxxxxxxxxxx>
To: "Microsoft Office" <mso@xxxxxxxxxxxxx>
Sent: Friday, June 18, 2004 10:46 PM
Subject: [mso] Word 2003


> A friend of mine called the other day and told me he "broke" Word.  After
> some questions, he told me he had a document that required borders.  Word
> asked him if he wanted to install it.  He said Yes and proceeded to use
his
> Office XP CD instead of Office 2003 CD.  Now each time he loads Outlook or
> Word, he gets an error message that says, MS Office Word 11.0 "an error
has
> occurred and this feature is no longer functioning properly.  Pls run
setup
> and select repair ." to restore this application."  I uninstalled the
> version of Word XP he installed and tried to reinstall Word 2003 but I get
a
> message that says "Install failed"  he has a number of outlook addresses
and
> rules.  If we uninstall Office and reinstall it, will he lose all his
> Outlook settings?  I remember something in this group about an "eraser"
for
> Office.  Do you still need to use that on Office 2003?  I'm struggling
with
> this for him. Any suggestions would be appreciated.
>
>
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