[mso] Re: Outlook: Read receipts and Tracking

  • From: Graham Jones <agjones@xxxxxxxxxxxxxx>
  • To: "'mso@xxxxxxxxxxxxx'" <mso@xxxxxxxxxxxxx>
  • Date: Thu, 15 Sep 2005 16:37:36 +0100

Christine

That sounds good, but please explain what you mean by a read receipt being
"processed" and where the option selection is?

Many thanks
Graham


-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of McDonald, Christine, Ms, DCAA
Sent: 15 September 2005 16:32
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Outlook: Read receipts and Tracking


I've messed with this and found that for the tracking to work, the read
receipt has to be processed.  With Office XP, I found the only way to
actually process it was to open it, even though I set the option to process
read receipts upon receipt.=20

Under Office 2003, it seems to work better, the receipt seems to process now
with that option checked, it just doesn't process immediately, there is a
delay.

Also, if you've moved the original message to a pst folder, it can't find it
to add the tracking info.=20


Christine McDonald, CPA
Technical Specialist
Information Technology Division (RSA-4)
Western Regional Office

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Graham Jones
Sent: Thursday, September 15, 2005 2:44 AM
To: 'mso@xxxxxxxxxxxxx'
Subject: [mso] Outlook: Read receipts and Tracking

Can anyone tell me why, on my work Intranet, some Sent Items messages have
the Tracking Tab and some do not? The Option setting is that all messages
require Read receipts, and so I also receive a Not Read if they are deleted
without being fully opened.

Also, why do some messages out to the Internet return Read receipts but only
very few?

Thanks

A. Graham Jones
                                                                  =20 Key
Skills and IT Bellerbys College, Brighton & Hove
T: 01273-323374
F: 01273-749322
E: agjones@xxxxxxxxxxxxxx
www.bellerbys.com <www.bellerbys.com>=20

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