[mso] Re: Old Problem with normal doc

  • From: Wilson Baptista Junior <wilson@xxxxxxxxxx>
  • To: mso@xxxxxxxxxxxxx
  • Date: Fri, 30 May 2003 10:55:07 -0300

Hi,
try searching for normal.dot , not normal.doc . It's a template, file 
extension .dot .
Best,
Wilson

At 07:38 30/5/2003 -0400, Jan Robey wrote:
>Hello all,
>I wrote about his problem quite a few months ago, but due to my seniors 
>illness it got put aside until she was better.
>
>The following is a summary of the problem that still needs resolving:
>She wrote a letter and somehow saved it on the 'Normal document' so now 
>every time she clicks on New instead of getting a blank document she gets 
>this same letter.  I have tried to delete the Normal doc but it is in 
>'data applications & believe it or not I can't find 'Data Application" 
>within her office program.  I even ran a search and cannot find it.  Now 
>on my computer it is easily found.  She is running XP.  I got so 
>frustrated that I uninstall the Office program & reinstalled it and that 
>didn't change anything.  Every time she clicks on New that darn letter 
>appears.  It is driving her crazy & she is driving me crazy.  Please offer 
>some solution.
>
>Thanks
>Jan
>
>
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