As I already mentioned...the links have a renegade 3D in them. Let's try again and see if this time it works????=20 http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=3D189 http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=3D151 http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=3D162 Note that the ending of each should be ?ID=3D### with ONLY a 3 digit = number. If you get the characters ?=3D3D### in the link again, just move your = cursor over them and delete them. <sigh>What a pain!</sign> Dian Chapman Technical Consultant & Microsoft MVP Free Word Tips & Tricks eBook: http://www.mousetrax.com/books.html Free Tutorial site: http://www.mousetrax.com/techpage.html Free Support Ezine: http://www.mousetrax.com/techtrax/ =20 -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On = Behalf Of Jan Robey Sent: Thursday, June 12, 2003 7:05 PM To: mso@xxxxxxxxxxxxx Hi Dian, Tiz evening here & I tried all you suggested but your links still say = "Page cannot be displayed". I will try tomorrow afternoon. Jan ----- Original Message ----- From: Dian Chapman To: mso@xxxxxxxxxxxxx Sent: Thursday, June 12, 2003 4:36 PM Subject: [mso] Re: Old Problem with normal doc Linda is on a much needed vacation right now. So allow me to pass you = =3D this TechTrax article which explains how to move around in Windows to find = =3D what you need... http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=3D3D189 And also this TechTrax article which explains Normal.dot. http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=3D3D151 And finally...know that you can download Greg's free Word Options =3D Utility (see this article for details and download link: http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=3D3D162) = =3D which will show you where all the options folder are and what your option = settings =3D are set to. This will show you where your normal.dot template is located = (in =3D the template dir) so you'll have the path.=3D20 Once you have that, it's just a matter or learning how to turn on the = =3D file extensions in Windows to see them. And that's explained in the first article. Dian Chapman Technical Consultant & Microsoft MVP Free Word Tips & Tricks eBook: http://www.mousetrax.com/books.html Free Tutorial site: http://www.mousetrax.com/techpage.html Free Support Ezine: http://www.mousetrax.com/techtrax/ =3D20 -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On = =3D Behalf Of Jan Robey Sent: Thursday, June 12, 2003 5:39 AM To: mso@xxxxxxxxxxxxx Hi Linda, Yesterday I spent time with the senior who has this problem & I = followed your instructions to the letter. After following each step carefully...three times...I still could not find normal.dot. So the = =3D problem still persists. I will be seeing her again next week. Please try to = =3D figure this one out. I don't know what I could be doing wrong. Your instructions are quite clear. Thanks Jan ----- Original Message ----- From: Linda F. Johnson To: mso@xxxxxxxxxxxxx Sent: Friday, May 30, 2003 10:17 AM Subject: [mso] Re: Old Problem with normal doc Jan. Like I have told you before, in Windows XP, both normal.dot and = =3D the application data folder are hidden...go into My Computer and click = on =3D the Tools menu and choose Folder Options. In there, click on the View = Tab =3D and put a check where it says "Show hidden files and folders" and = UNCHECK "Hide extensions for known file types" and "Hide protected operating = system files". Now, when you search for it, you should find it. And, it's "normal.dot" not "normal.doc"....and deleting it is what = you should do...make sure Word is closed when you do tho Linda Publisher ~ ABC ~ All 'Bout Computers Owner ~ Linda's Computer Stop http://personal-computer-tutor.com FREE MS Office eBook Tutorial http://personal-computer-tutor.com/library.htm =3D20 -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On = =3D Behalf Of Jan Robey Sent: Friday, May 30, 2003 7:39 AM To: mso@xxxxxxxxxxxxx Subject: [mso] Old Problem with normal doc Hello all, I wrote about his problem quite a few months ago, but due to my =3D seniors illness it got put aside until she was better. =3D20 The following is a summary of the problem that still needs = resolving: She wrote a letter and somehow saved it on the 'Normal document' so = =3D now every time she clicks on New instead of getting a blank document she = =3D gets this same letter. I have tried to delete the Normal doc but it is = in 'data applications & believe it or not I can't find 'Data Application" =3D within her office program. I even ran a search and cannot find it. Now on my computer it is easily found. She is running XP. I got so frustrated that I uninstall the Office program & reinstalled it and that didn't change anything. Every time she clicks on New that darn letter appears. = It =3D is driving her crazy & she is driving me crazy. Please offer some =3D solution. Thanks Jan ************************************************************* You are receiving this mail because you subscribed to =3D mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to=3D20 mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the = =3D quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will = =3D also allow you to change your email settings to digest or vacation (no = mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the = group, =3D send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an =3D invitation with instructions. Once you are a member of the files group, you can = go here to upload/download files: http://www.smartgroups.com/vault/msofiles ************************************************************* ************************************************************* You are receiving this mail because you subscribed to = mso@xxxxxxxxxxxxx =3D or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to=3D20 mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the =3D quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will = =3D also allow you to change your email settings to digest or vacation (no = mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, = =3D send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an =3D invitation with instructions. Once you are a member of the files group, you can = go here to upload/download files: http://www.smartgroups.com/vault/msofiles ************************************************************* ************************************************************* You are receiving this mail because you subscribed to = mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the = quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will = also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, = send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an = invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx = or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to = mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will = also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, = send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an = invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************