[mso] Re: Old Problem with normal doc

  • From: "Dian Chapman" <dian@xxxxxxxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Fri, 13 Jun 2003 01:33:27 -0500

As I already mentioned...the links have a renegade 3D in them. Let's try
again and see if this time it works????=20

http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=3D189

http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=3D151

http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=3D162

Note that the ending of each should be ?ID=3D### with ONLY a 3 digit =
number.
If you get the characters ?=3D3D### in the link again, just move your =
cursor
over them and delete them.

<sigh>What a pain!</sign>

Dian Chapman
Technical Consultant
& Microsoft MVP

Free Word Tips & Tricks eBook: http://www.mousetrax.com/books.html
Free Tutorial site: http://www.mousetrax.com/techpage.html
Free Support Ezine: http://www.mousetrax.com/techtrax/
 =20



-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On =
Behalf
Of Jan Robey
Sent: Thursday, June 12, 2003 7:05 PM
To: mso@xxxxxxxxxxxxx

Hi Dian,
Tiz evening here & I tried all you suggested but your links still say =
"Page
cannot be displayed".  I will try tomorrow afternoon.

Jan
  ----- Original Message -----
  From: Dian Chapman
  To: mso@xxxxxxxxxxxxx
  Sent: Thursday, June 12, 2003 4:36 PM
  Subject: [mso] Re: Old Problem with normal doc


  Linda is on a much needed vacation right now. So allow me to pass you =
=3D
  this
  TechTrax article which explains how to move around in Windows to find =
=3D
  what
  you need...

  http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=3D3D189

  And also this TechTrax article which explains Normal.dot.

  http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=3D3D151

  And finally...know that you can download Greg's free Word Options =3D
  Utility
  (see this article for details and download link:
  http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=3D3D162) =
=3D
  which will
  show you where all the options folder are and what your option =
settings =3D
  are
  set to. This will show you where your normal.dot template is located =
(in =3D
  the
  template dir) so you'll have the path.=3D20

  Once you have that, it's just a matter or learning how to turn on the =
=3D
  file
  extensions in Windows to see them. And that's explained in the first
  article.


  Dian Chapman
  Technical Consultant
  & Microsoft MVP

  Free Word Tips & Tricks eBook: http://www.mousetrax.com/books.html
  Free Tutorial site: http://www.mousetrax.com/techpage.html
  Free Support Ezine: http://www.mousetrax.com/techtrax/
   =3D20



  -----Original Message-----
  From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On =
=3D
  Behalf
  Of Jan Robey
  Sent: Thursday, June 12, 2003 5:39 AM
  To: mso@xxxxxxxxxxxxx

  Hi Linda,
  Yesterday I spent time with the senior who has this problem & I =
followed
  your instructions to the letter.  After following each step
  carefully...three times...I still could not find normal.dot.  So the =
=3D
  problem
  still persists.  I will be seeing her again next week.  Please try to =
=3D
  figure
  this one out.

  I don't know what I could be doing wrong.  Your instructions are quite
  clear.

  Thanks
  Jan
    ----- Original Message -----
    From: Linda F. Johnson
    To: mso@xxxxxxxxxxxxx
    Sent: Friday, May 30, 2003 10:17 AM
    Subject: [mso] Re: Old Problem with normal doc


    Jan. Like I have told you before, in Windows XP, both normal.dot and =
=3D
  the
    application data folder are hidden...go into My Computer and click =
on =3D
  the
    Tools menu and choose Folder Options.  In there, click on the View =
Tab =3D
  and
    put a check where it says "Show hidden files and folders" and =
UNCHECK
  "Hide
    extensions for known file types" and "Hide protected operating =
system
    files".  Now, when you search for it, you should find it.

    And, it's "normal.dot" not "normal.doc"....and deleting it is what =
you
    should do...make sure Word is closed when you do tho

    Linda
    Publisher ~ ABC ~ All 'Bout Computers
    Owner ~ Linda's Computer Stop
    http://personal-computer-tutor.com
    FREE MS Office eBook Tutorial
    http://personal-computer-tutor.com/library.htm
    =3D20


    -----Original Message-----
    From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On =
=3D
  Behalf
    Of Jan Robey
    Sent: Friday, May 30, 2003 7:39 AM
    To: mso@xxxxxxxxxxxxx
    Subject: [mso] Old Problem with normal doc


    Hello all,
    I wrote about his problem quite a few months ago, but due to my =3D
  seniors
    illness it got put aside until she was better. =3D20

    The following is a summary of the problem that still needs =
resolving:
    She wrote a letter and somehow saved it on the 'Normal document' so =
=3D
  now
    every time she clicks on New instead of getting a blank document she =
=3D
  gets
    this same letter.  I have tried to delete the Normal doc but it is =
in
  'data
    applications & believe it or not I can't find 'Data Application" =3D
  within
  her
    office program.  I even ran a search and cannot find it.  Now on my
  computer
    it is easily found.  She is running XP.  I got so frustrated that I
    uninstall the Office program & reinstalled it and that didn't change
    anything.  Every time she clicks on New that darn letter appears.  =
It =3D
  is
    driving her crazy & she is driving me crazy.  Please offer some =3D
  solution.

    Thanks
    Jan


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