[mso] Re: Old Problem with normal doc

Hi Jan,

I saved this post from the past and this is what it said:

<snip>
Sounds as if she may have saved the document as normal.dot. I'd start by
renaming normal.dot and restarting Word. That should take care of the
problem.
<snip>

I think if you rename your normal.dot file to something like normal.old
and then re-open Word, you will have created a new normal.dot template
for yourself.

Thanks, 

Michele B. Wong 
Reliable Cyber Solutions, LLC 
"We're only a click away!" 
http://www.reliablecyber.com 
michele@xxxxxxxxxxxxxxxxx 
425.488.8078 phone 


-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Jan Robey
Sent: Friday, May 30, 2003 4:39 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Old Problem with normal doc


Hello all,
I wrote about his problem quite a few months ago, but due to my seniors
illness it got put aside until she was better.  

The following is a summary of the problem that still needs resolving:
She wrote a letter and somehow saved it on the 'Normal document' so now
every time she clicks on New instead of getting a blank document she
gets this same letter.  I have tried to delete the Normal doc but it is
in 'data applications & believe it or not I can't find 'Data
Application" within her office program.  I even ran a search and cannot
find it.  Now on my computer it is easily found.  She is running XP.  I
got so frustrated that I uninstall the Office program & reinstalled it
and that didn't change anything.  Every time she clicks on New that darn
letter appears.  It is driving her crazy & she is driving me crazy.
Please offer some solution.

Thanks 
Jan



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