[mso] Re: Old Problem with normal doc
- From: "Anne Robson" <annerobson@xxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Fri, 30 May 2003 15:11:00 +0100
Jan
'data applications' may well be a hidden folder - if you are on a network
you may not have view rights over hidden files and folders.
If this isn't the case, then go to tools>options>file locations>user
templates to locate her default folder for templates.
then create a new blank document in that same location - call it normal2.dot
or something obvious.
Exit Word, go to My Computer, Search, then type in the full path that you
saved normal2.dot ... once that is found, rename it to normal.dot.
That should do the trick!
However, if it is in a network location that you don't have access to you
will need the network administrator to sort this out. It's unlikely to be
the case if your colleague over-wrote the normal.dot in the first place tho!
HTH
Anne
----- Original Message -----
From: "Jan Robey" <hrstreak@xxxxxxxxxxxxxx>
To: <mso@xxxxxxxxxxxxx>
Sent: Friday, May 30, 2003 12:38 PM
Subject: [mso] Old Problem with normal doc
> Hello all,
> I wrote about his problem quite a few months ago, but due to my seniors
illness it got put aside until she was better.
>
> The following is a summary of the problem that still needs resolving:
> She wrote a letter and somehow saved it on the 'Normal document' so now
every time she clicks on New instead of getting a blank document she gets
this same letter. I have tried to delete the Normal doc but it is in 'data
applications & believe it or not I can't find 'Data Application" within her
office program. I even ran a search and cannot find it. Now on my computer
it is easily found. She is running XP. I got so frustrated that I
uninstall the Office program & reinstalled it and that didn't change
anything. Every time she clicks on New that darn letter appears. It is
driving her crazy & she is driving me crazy. Please offer some solution.
>
> Thanks
> Jan
>
>
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