Re: jaws 12 freezing up

  • From: "Dave Durber" <d.durber@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sat, 20 Nov 2010 20:57:15 -0500

Mike, Keith and anyone on this list who is using JAWS:

When you add entries to any dictionary file, using the Dictionary Manager in 
JAWS, you must remember to save the file.  You do this by pressing CTRL+S at 
the main screen, before closing the Dictionary Manager with ALT+F4.  If you do 
not save your changes, before you exit the Dictionary Manager, they will be 
lost/thrown away/dumped, by the Dictionary Manager.  And, of course, the time 
it took you to add  those entries to make life easier for you, will have been 
wasted.

Sincerely:

Dave Durber

----- Original Message ----- 
  From: Farfar Carlson 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Saturday, November 20, 2010 2:42 PM
  Subject: Re: jaws 12 freezing up


  Mike,

  That is truly strange. You were invoking the default dictionary with the 
Ctrl+Shift+d each time?

  So in effect, your changes to the default.jdf file were not being saved?

  Have you looked at the file itself in your user/settings/ENU folder to see if 
the modification date is indeed changed?

  It's either a problem with the dictionary manager not making the changes, or 
that the file is not being saved, and that might point to a problem with admin 
rights, or the wrong folder location.

  And FS can't help you with it?

  Dave
  Composed in the Audio Recording and Mixing Studios, San Jose, California


    ----- Original Message ----- 
    From: Mike & Barbara In Arcadia 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Saturday, November 20, 2010 11:27
    Subject: Re: jaws 12 freezing up


    Hi Dave;

    I couldn't add to the default dictionary most of the time.  Then all of a 
sudden it would work properly and then all of a suddenwham, no go!  
Unfortunately the no go was more often than the go!  Take care.
    Mike

      ----- Original Message ----- 
      From: Farfar Carlson 
      To: jfw@xxxxxxxxxxxxx 
      Sent: Saturday, November 20, 2010 10:50 AM
      Subject: Re: jaws 12 freezing up


      Mike,

      You wrote: "...the default dictionary issues I have in all builds even 
though I could duplicate the problem while in a tandem session or on the phone 
with tech support."

      What is this issue?

      Dave
      Composed in the Audio Recording and Mixing Studios, San Jose, California


        ----- Original Message ----- 
        From: Mike & Barbara In Arcadia 
        To: jfw@xxxxxxxxxxxxx 
        Sent: Saturday, November 20, 2010 10:36
        Subject: Re: jaws 12 freezing up


        Hi Sugar;

        My issues started from day 1 of the first build/ version of J11.  As 
they updated J11 things seemed to get better but, although the loss of focus 
doesn't happen quite as often, J11 still loses focus regularly.I have spoken to 
tech support & written my complaints but, since they can't duplicate the 
problem they can't or won't help.  As I stated earlier this happens on more 
than 1 computer & more than 1 operting system.  I don't use my computer all the 
heavily so I don't think it's an issue of having to many processes or windows 
open.  1 other thing about J11 that I have never been able to get answer for is 
the default dictionary issues I have in all builds even though I could 
duplicate the problem while in a tandem session or on the phone with tech 
support.  Okay, enough of the rant.  LOL  Take care.
        Mike

          ----- Original Message ----- 
          From: Sugar 
          To: jfw@xxxxxxxxxxxxx 
          Sent: Saturday, November 20, 2010 7:48 AM
          Subject: Re: jaws 12 freezing up


          Mike, I just got jaws 11 about 2 months ago, and nothing upsetting 
has happend, yet, how long did it take before it started acting up?
          just curious, if I should go back to jaws 7, where I was very happy
          thanks
          sugar

          'Lower the noise in your life and you will hear God more clearly.'
          ~Sugar


            ----- Original Message ----- 
            From: Mike & Barbara In Arcadia 
            To: jfw@xxxxxxxxxxxxx 
            Sent: Saturday, November 20, 2010 7:11 AM
            Subject: Re: jaws 12 freezing up


            Hi Shannon, Dave, & Chris;

            I have this problem on a regular basis!  For , no reason!  It will 
happen just by doing something as simple as clicking on something on the 
desktop.  When I invoke the Jaws key, windows key, + F4 keystroke, then when I 
try to restart any version of Jaws with its respective hotkey, no version of 
Jaws will load.  I have to do a hard shutdown & reboot before I get Jaws back 
again.  I had this happen while I had Freedom Scientific on the phone for a 
different reason and they couldn't figure out / explain why it would do this 
either.  I thought, at first, that I would be very happy with J12 but, it seems 
to be doing the same old crap the J11 did!  Losing focus & just quit working 
while attempting the simplest of tasks'.  I have written them & spoken with 
them, to no avail.  Hopefully somehow this activity, or lack of, will get 
cleared up.  Oh, by the way, this is happening on 2 different desktop computers 
running XPSP3 Home, 1 laptop running XPSP3 Pro, & 1 desktop computer running 
XPSP3 MediaCenter.  Take care.
            Mike

              ----- Original Message ----- 
              From: chris hallsworth 
              To: jfw@xxxxxxxxxxxxx 
              Sent: Saturday, November 20, 2010 12:39 AM
              Subject: Re: jaws 12 freezing up


              Not at all Shanon.


              Chris H
              You can contact me in the following ways:
              E-mail and Facebook: challsworth2@xxxxxxx
              MSN: ch9675@xxxxxxxxxxx
              Skype: chrishallsworth7266
              Blog: http://chrishallsworth.klangoblogs.net

              On 20/11/2010 05:34, Shannon wrote:
              > Has anyone had a problem with jaws freezing? I mean it locks up 
and I
              > have to bring it up again with my hot key.
              > Shannon
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