Re: jaws 12 freezing up

Mike,

You wrote: "...the default dictionary issues I have in all builds even though I 
could duplicate the problem while in a tandem session or on the phone with tech 
support."

What is this issue?

Dave
Composed in the Audio Recording and Mixing Studios, San Jose, California


  ----- Original Message ----- 
  From: Mike & Barbara In Arcadia 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Saturday, November 20, 2010 10:36
  Subject: Re: jaws 12 freezing up


  Hi Sugar;

  My issues started from day 1 of the first build/ version of J11.  As they 
updated J11 things seemed to get better but, although the loss of focus doesn't 
happen quite as often, J11 still loses focus regularly.I have spoken to tech 
support & written my complaints but, since they can't duplicate the problem 
they can't or won't help.  As I stated earlier this happens on more than 1 
computer & more than 1 operting system.  I don't use my computer all the 
heavily so I don't think it's an issue of having to many processes or windows 
open.  1 other thing about J11 that I have never been able to get answer for is 
the default dictionary issues I have in all builds even though I could 
duplicate the problem while in a tandem session or on the phone with tech 
support.  Okay, enough of the rant.  LOL  Take care.
  Mike

    ----- Original Message ----- 
    From: Sugar 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Saturday, November 20, 2010 7:48 AM
    Subject: Re: jaws 12 freezing up


    Mike, I just got jaws 11 about 2 months ago, and nothing upsetting has 
happend, yet, how long did it take before it started acting up?
    just curious, if I should go back to jaws 7, where I was very happy
    thanks
    sugar

    'Lower the noise in your life and you will hear God more clearly.'
    ~Sugar


      ----- Original Message ----- 
      From: Mike & Barbara In Arcadia 
      To: jfw@xxxxxxxxxxxxx 
      Sent: Saturday, November 20, 2010 7:11 AM
      Subject: Re: jaws 12 freezing up


      Hi Shannon, Dave, & Chris;

      I have this problem on a regular basis!  For , no reason!  It will happen 
just by doing something as simple as clicking on something on the desktop.  
When I invoke the Jaws key, windows key, + F4 keystroke, then when I try to 
restart any version of Jaws with its respective hotkey, no version of Jaws will 
load.  I have to do a hard shutdown & reboot before I get Jaws back again.  I 
had this happen while I had Freedom Scientific on the phone for a different 
reason and they couldn't figure out / explain why it would do this either.  I 
thought, at first, that I would be very happy with J12 but, it seems to be 
doing the same old crap the J11 did!  Losing focus & just quit working while 
attempting the simplest of tasks'.  I have written them & spoken with them, to 
no avail.  Hopefully somehow this activity, or lack of, will get cleared up.  
Oh, by the way, this is happening on 2 different desktop computers running 
XPSP3 Home, 1 laptop running XPSP3 Pro, & 1 desktop computer running XPSP3 
MediaCenter.  Take care.
      Mike

        ----- Original Message ----- 
        From: chris hallsworth 
        To: jfw@xxxxxxxxxxxxx 
        Sent: Saturday, November 20, 2010 12:39 AM
        Subject: Re: jaws 12 freezing up


        Not at all Shanon.


        Chris H
        You can contact me in the following ways:
        E-mail and Facebook: challsworth2@xxxxxxx
        MSN: ch9675@xxxxxxxxxxx
        Skype: chrishallsworth7266
        Blog: http://chrishallsworth.klangoblogs.net

        On 20/11/2010 05:34, Shannon wrote:
        > Has anyone had a problem with jaws freezing? I mean it locks up and I
        > have to bring it up again with my hot key.
        > Shannon
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