Re: jaws 12 freezing up

Mike,

You're right. I was thinking all along it was Outlook when I read Office.

Dave
Composed in the Audio Recording and Mixing Studios, San Jose, California


  ----- Original Message ----- 
  From: Mike & Barbara In Arcadia 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Saturday, November 20, 2010 13:21
  Subject: Re: jaws 12 freezing up


  Hi Dave;

  She said " windows office 2007, before in 2003, there was the (..doc) after a 
file." 
    That is why I got the feeling that the Hide known file tuypes option was 
turned on.  Hope this has helped get that particular issue fixed.  Take care.
    Mike

    ----- Original Message ----- 
    From: Farfar Carlson 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Saturday, November 20, 2010 11:59 AM
    Subject: Re: jaws 12 freezing up


    Mike and Judy,

    I got the impression from Sugar's original post that the problem was with 
Outlook 2007, and not Windows Explorer.

    Sugar? Can you confirm?

    Dave
    Composed in the Audio Recording and Mixing Studios, San Jose, California


      ----- Original Message ----- 
      From: Mike & Barbara In Arcadia 
      To: jfw@xxxxxxxxxxxxx 
      Sent: Saturday, November 20, 2010 11:55
      Subject: Re: jaws 12 freezing up


      Hi Sugar;

      This might be easier to fix than you have previously thought.  It sounds 
like the " Hide extensions for file types" is turned on.  These steps are for 
XP operating systems.  To check this do the following;

      1. Press your windows key + E keystroke for Windows Explorer.
      2. Press Alt + T, for tools menu, & press the letter O, for options.
      3. press control + Tab, to the view page.
      4. and Now, tab to the Tree view files & folders list of settings.
      5. Now, arrow down to the one that says, "Hide extensions for known file 
types," and make sure this is off.  If it's on, press the spacebar to turn it 
off.
      6. Now, tab to Apply press the spacebar, then tab to apply to all 
folders, press the spacebar again, and then press the letter Y to confirm the 
prompt.  Tab to okay press enter & you should be done.
      Your computer should now show extension types for all files.

      Hope this helps.  Take care.
      Mike


      Jacob Kruger

        ----- Original Message ----- 
        From: Sugar 
        To: jfw@xxxxxxxxxxxxx 
        Sent: Saturday, November 20, 2010 10:44 AM
        Subject: Re: jaws 12 freezing up


        thanks Mike, I have not yet experienced any issues with 11, but I have 
with windows office 2007, before in 2003, there was the (..doc) after a file, 
and now nothing, so it's a bit exhausting trying to fiure out which is a folder 
and  a file, and so not sure anything can be done about that, but oh well, just 
another thing to adapt to suga
        r'Lower the noise in your life and you will hear God more clearly.'
        ~Sugar


          ----- Original Message ----- 
          From: Mike & Barbara In Arcadia 
          To: jfw@xxxxxxxxxxxxx 
          Sent: Saturday, November 20, 2010 10:36 AM
          Subject: Re: jaws 12 freezing up


          Hi Sugar;

          My issues started from day 1 of the first build/ version of J11.  As 
they updated J11 things seemed to get better but, although the loss of focus 
doesn't happen quite as often, J11 still loses focus regularly.I have spoken to 
tech support & written my complaints but, since they can't duplicate the 
problem they can't or won't help.  As I stated earlier this happens on more 
than 1 computer & more than 1 operting system.  I don't use my computer all the 
heavily so I don't think it's an issue of having to many processes or windows 
open.  1 other thing about J11 that I have never been able to get answer for is 
the default dictionary issues I have in all builds even though I could 
duplicate the problem while in a tandem session or on the phone with tech 
support.  Okay, enough of the rant.  LOL  Take care.
          Mike

            ----- Original Message ----- 
            From: Sugar 
            To: jfw@xxxxxxxxxxxxx 
            Sent: Saturday, November 20, 2010 7:48 AM
            Subject: Re: jaws 12 freezing up


            Mike, I just got jaws 11 about 2 months ago, and nothing upsetting 
has happend, yet, how long did it take before it started acting up?
            just curious, if I should go back to jaws 7, where I was very happy
            thanks
            sugar

            'Lower the noise in your life and you will hear God more clearly.'
            ~Sugar


              ----- Original Message ----- 
              From: Mike & Barbara In Arcadia 
              To: jfw@xxxxxxxxxxxxx 
              Sent: Saturday, November 20, 2010 7:11 AM
              Subject: Re: jaws 12 freezing up


              Hi Shannon, Dave, & Chris;

              I have this problem on a regular basis!  For , no reason!  It 
will happen just by doing something as simple as clicking on something on the 
desktop.  When I invoke the Jaws key, windows key, + F4 keystroke, then when I 
try to restart any version of Jaws with its respective hotkey, no version of 
Jaws will load.  I have to do a hard shutdown & reboot before I get Jaws back 
again.  I had this happen while I had Freedom Scientific on the phone for a 
different reason and they couldn't figure out / explain why it would do this 
either.  I thought, at first, that I would be very happy with J12 but, it seems 
to be doing the same old crap the J11 did!  Losing focus & just quit working 
while attempting the simplest of tasks'.  I have written them & spoken with 
them, to no avail.  Hopefully somehow this activity, or lack of, will get 
cleared up.  Oh, by the way, this is happening on 2 different desktop computers 
running XPSP3 Home, 1 laptop running XPSP3 Pro, & 1 desktop computer running 
XPSP3 MediaCenter.  Take care.
              Mike

                ----- Original Message ----- 
                From: chris hallsworth 
                To: jfw@xxxxxxxxxxxxx 
                Sent: Saturday, November 20, 2010 12:39 AM
                Subject: Re: jaws 12 freezing up


                Not at all Shanon.


                Chris H
                You can contact me in the following ways:
                E-mail and Facebook: challsworth2@xxxxxxx
                MSN: ch9675@xxxxxxxxxxx
                Skype: chrishallsworth7266
                Blog: http://chrishallsworth.klangoblogs.net

                On 20/11/2010 05:34, Shannon wrote:
                > Has anyone had a problem with jaws freezing? I mean it locks 
up and I
                > have to bring it up again with my hot key.
                > Shannon
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