RE: Magic + JAWS crashing issue caused by ATI Radion video card.

Just to be clear; I wasn't disappointed in Dell when I said "they" in my
earlier post, I meant that I was disappointed in FS tech
support/development.

The issue of tech support of large computer vendors is probably not one
for this list.

Chip

=20

> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx=20
> [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Gomes
> Sent: Monday, December 06, 2004 5:23 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: Re: Magic + JAWS crashing issue caused by ATI Radion=20
> video card.
>=20
> I don't know how pat got up in the food chain with dell. When=20
> you call customer service you get people in India, Argentina=20
> or the Philippines. You can't even understand them. It is=20
> very hard. True they don't know what is going on. They use to=20
> have great customer service.
>=20
>=20
> finnygomes@xxxxxxx
> web site
> www.rellek.com/stevegomes
> phone 720-747-4990
> ----- Original Message -----
> From: "Chip Orange" <Corange@xxxxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Monday, December 06, 2004 2:54 PM
> Subject: RE: Magic + JAWS crashing issue caused by ATI Radion=20
> video card.
>=20
>=20
> > Absolutely!!!  No argument from me on that one.
> >
> > I am just perturbed because I think they are giving out incorrect
> > assessments or advice, when they don't know what's going=20
> on, and I think
> > they know that they don't know what's going on (if you followed all
> > that).
> >
> > Chip
> >
> > =3D20
> >
> >> -----Original Message-----
> >> From: jfw-bounce@xxxxxxxxxxxxx=3D20
> >> [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of david poehlman
> >> Sent: Monday, December 06, 2004 3:45 PM
> >> To: jfw@xxxxxxxxxxxxx
> >> Subject: Re: Magic + JAWS crashing issue caused by ATI Radion=3D20
> >> video card.
> >>=3D20
> >> freedom should consider fixing the issue.
> >>=3D20
> >> Johnnie Apple Seed
> >>=3D20
> >> ----- Original Message -----
> >> From: <ptusing@xxxxxxxxxxxxx>
> >> To: <jfw@xxxxxxxxxxxxx>
> >> Sent: Monday, December 06, 2004 3:13 PM
> >> Subject: Magic + JAWS crashing issue caused by ATI Radion=20
> video card.
> >>=3D20
> >>=3D20
> >> Hi,
> >> Freedom Scientific just verified that  the crashes caused by=3D20
> >> JAWS and MAGIC
> >> are related to my use of the ATI Radion  video card.
> >>=3D20
> >> So  if  one wishes to use MAGIC and  particularly MAGIC and=3D20
> >> JAWS together,
> >> consider not buyingthe Ati Radion video card.
> >>=3D20
> >> Otherwise,  the 2 programs or MaGIC alone shouldw ork fine.
> >>=3D20
> >> I am sure some people  will saythiswill not happen if =20
> onegets the OEM
> >> version of the ATi Radion cards, but this was just proven=3D20
> >> otherwise with F S
> >> on the  phone.
> >>=3D20
> >> --
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